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Mercure Sydney Hotel

818-820 George Street 818-820 George Street, Sydney, NSW 2000, Australia Show Map

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8.3
Excellent from 2,766 reviews
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About Mercure Sydney

Situated in Sydney, Mercure is within a 20-minute drive of Sydney Airport and offers a rooftop terrace, a sauna and a rooftop pool. It is set in the area's popular nightlife district, about a five-minute walk from University of Technology, Sydney and Regent Street Railway Station.

Mercure Sydney has panoramic city views, plus valet parking, an express check-in and check-out feature and a beauty centre. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day.

The rooms include a private bathroom, movies-on-demand, a mini bar and feature panoramic views of the city. They provide a desk, ironing facilities and internet access.

During their stay at Mercure in Sydney, guests can dine at The Four Elements and relax with a drink at The Four Elements.

Sydney's well-known attractions and landmarks are within close proximity to Mercure Sydney Central, with the Powerhouse Museum, Chinatown and the Capitol Theatre only minutes away. It is also within walking distance of The Metro Theatre.

Excellent 8.3
2,766 guest reviews

Hotel Features

Activities

Fitness centre

Policy

Pets not allowed

Services

Business centre, Car hire, Wake-up service, Daily housekeeping, Fax/photocopying, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Special diet menus (on request), Tour desk, Face masks for guests available, Key access, 24-hour security, Babysitting/child care services (surcharge), Ticket service, 24/7 concierge

General

Wine glasses, ATM on-site, Electric kettle, Fan, Cribs available, Feather pillow, Fire extinguisher, Gift shop, Laundry facilities, Ironing service, Flat-screen TV, Free toiletries, Shops (on site), Room service, Smoke alarms, Heating, Hypoallergenic pillow, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Indoor pool, Key card access, CCTV in common areas, CCTV outside property, No smoking, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Hairdryer, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Outdoor furniture, Delivered food is securely covered, Trouser press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Long-term parking (surcharge), Parking (surcharge), Pool towels, Staff follow all safety protocols as directed by local authorities, Pool with a view, Bathrobe, Private bathroom, 24-hour front desk, Storage available, Radio, Terrace/Patio, Disabled access, Rooftop pool, Beach towels, Linens, Towels, Safety deposit box, Rooftop, EV charging station, Seating area, Lift, Minibar, Shampoo, Shower, Iron and ironing board, Accessible by lift, Adapter, Slippers, First-aid kit, Snack bar, Socket near the bed, Sofa, Alarm clock, Balcony, Bathtub, Soundproofing, Body soap, Bottle of water, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Sauna, City view, Cleaning products, Dustbins, Coffee machine, TV, Upper floors accessible by lift, Conditioner, Desk, VIP room facilities, Wardrobe or closet, Drying rack for clothing

Internet

Internet (surcharge), Wi-Fi (surcharge)

Check-in

From 02:00 PM

Check-out

Prior to 11:00 AM

Mercure Sydney reviews

Mercure Sydney
8.3
Excellent
from 2,766 reviews

Rating summary

  • Cleanliness 8.4
  • Comfort 8.3
  • Location 9.0
  • Services 8.0
  • Staff 8.7
  • Value for money 7.7

Recent reviews of Mercure Sydney

  • Trevor L

    Dec 2019

    Verified Stay

    Ideal location

    Ideal location, comfort of the bedding and quality of the buffet. To recommend for a successful stay in Sydney. The main means of transport of the city are in the immediate vicinity which is a more undeniable The tissue and the box remained empty, and the bath towel was not changed.

    8.5
  • Iona D

    Feb 2019

    Verified Stay

    Great location!

    Location is great. It is near the Central Station, Chinatown, University of Technology Sydney, Central Park and Broadway. There were lots of great food stalls and restaurants, shopping centers, and bars around the area. All in within a few minutes walk. It was also really easy to commute using bus, train and light rail. This hotel is really accessible. The room is clean and spacious. Hotel has gym, swimming pool and sauna facility. Staff were extremely friendly, I was greeted with a smile the minute I stepped into the hotel. My only con is that the rooms' soundproofing could be improved. We can hear the foot steps from the aisle and it was disturbing.

    8.5
  • paige

    Families with young children

    Nov 2018

    Verified Stay

    horrible

    Room service tasted great and was portioned well however it took 3 days for our dishes to be cleared. When we ordered again a couple of days later we asked them to take the previous plates, which they did however they just left them at our door which sat there for another day. This is also after advising reception and having our room cleaned. On one of the days we were out the whole morning untill 1.30pm for which the cleaners had still not come yet. They finally turned up at 2pm but our kids were having a nap so we asked them to come back. They came barging in every 20minutes which eventually woke them up so we said we would grab our stuff and head out. When we came back to the door 2 minutes later they had gone and did not return. The toilet did not flush properly. The safe was broken which prevented us being able to use it and the tv only worked internittantly. We could here the elevator every time someone entered or left the floor. The air con kept turning off or raising the temperature (not sure if this was the system or maybe the cleaners) The pool is a great future. A little difficult having to take the stairs with two young kids but worth it. The buffet breakfast was yum for what food they did have but most of the stations were empty or cold by 8am. Staff were friendly but I would not recommend this hotel. Especially for the price they charge

    6.0