JEN Singapore Orchardgateway by Shangri-La

JEN Singapore Orchardgateway by Shangri-La

Hotel
4 stars 

277 Orchard Road, Singapore, Singapore

Excellent5,282 verified ratings
8.7

$149

Cheapest rate

rate per night

Rooms
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FAQ

Best deals for JEN Singapore Orchardgateway by Shangri-La

Explore the most appealing deals available for JEN Singapore Orchardgateway by Shangri-La, ensuring you get the best value for your stay. Properties were last updated on 3 December 2025.
Wed 10/12
Thu 11/12
Superior room
bed type unknown
$149
nightly with VAT
bed type unknown
$312
nightly with VAT
bed type unknown
$343
nightly with VAT
King room
bed type unknown
$413
nightly with VAT
bed type unknown
$415
nightly with VAT
bed type unknown
$471
nightly with VAT
Double room
bed type unknown
$386
nightly with VAT
Deluxe room
1 king bed
$382
nightly with VAT
bed type unknown
$395
nightly with VAT
bed type unknown
$450
nightly with VAT
Standard Room
bed type unknown
$452
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

JEN Singapore Orchardgateway by Shangri-La Information

Discover essential information, amenities, and features of JEN Singapore Orchardgateway by Shangri-La, providing insights into what to expect during your stay. Information on this property was last updated on 3 December 2025.
Central Singapore hotel connected to a shopping center, steps from Orchard Central Along with an outdoor pool, this hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+65 6831 4333

Perks and amenities at JEN Singapore Orchardgateway by Shangri-La

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at JEN Singapore Orchardgateway by Shangri-La
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

General

  • Window
  • Electric kettle
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Family rooms
  • Linens
  • Towels
  • Safety deposit box
  • Cribs available
  • Seating area
  • Laundry facilities
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shampoo
  • Pool bar
  • Room service
  • Smoke alarms
  • Shower
  • Iron and ironing board
  • Accessible by lift
  • Slippers
  • First-aid kit
  • Interconnected room(s) available
  • Snack bar
  • Outdoor pool
  • Additional toilet
  • Sofa
  • Alarm clock
  • Key card access
  • Sofa bed
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Cable or satellite TV
  • Telephone
  • Carpeted
  • Air-conditioned
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • City view
  • Cleaning products
  • Food can be delivered to guest accommodation
  • Coffee machine
  • TV
  • Free parking
  • Upper floors accessible by lift
  • Conditioner
  • Pool towels
  • Desk
  • Pool with a view
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Bathrobe
  • Private bathroom
  • Walk-in shower
  • Private check-in/check-out
  • Wardrobe or closet
  • 24-hour front desk
  • Designated smoking area
  • Storage available

Activities

  • Bicycle hire
  • Gym
  • Fitness centre

Services

  • Conference rooms
  • Babysitting or child care
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)

Reviews for JEN Singapore Orchardgateway by Shangri-La

Read firsthand reviews and testimonials from guests who have stayed at JEN Singapore Orchardgateway by Shangri-La, providing insights into their experiences. Travellers have left 5,282 reviews of JEN Singapore Orchardgateway by Shangri-La to date. Review data was last updated on 3 December 2025.
8.7
Very Good5,282 verified ratings
Pros +
  • "Location for shopping, restaurants etc excellent." (in 51 reviews)
  • Breakfast is very good and diverse. (in 150 reviews)
  • Highly recommend Hotel Jen (in 18 reviews)
Cons -
  • material inaccuracies about the room rate. (in 107 reviews)
  • I arrived around 8 pm after a long flight. (in 5 reviews)
Traveller type:
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4.8 Mediocre
HotelsCombined
ridiculous room rate , pay more if you wants a bathtub.i been travelling many countries and mostly have bathtub and shower screen both and the room charges are reasonavle but here this hotel jen it's pricing so ridiculous . If i know my standard king size room has got no bathtub which in the first i was not informed abt it, i wouldn't have booked this hotel Jen in the first place at all. its very annoying when the hotel website have shown bathtub and i did'nt get one. And the room rates is not cheap for a room without a bathtub and a breakfast. thanks but no thanks!

Photos of JEN Singapore Orchardgateway by Shangri-La

View a collection of 58 photos showcasing the rooms, amenities, and facilities of JEN Singapore Orchardgateway by Shangri-La to help you visualise your stay. Photos for this property were last updated on 3 December 2025.

Hotels similar to JEN Singapore Orchardgateway by Shangri-La

Discover other properties in Singapore that offer a similar experience and ambience to JEN Singapore Orchardgateway by Shangri-La. In total, there are 1,091 hotels serving travellers in JEN Singapore Orchardgateway by Shangri-La. Price data was last updated on 3 December 2025.

Explore Central Area, Singapore

JEN Singapore Orchardgateway by Shangri-La is located at 277 Orchard Road in the Central Area neighbourhood of Singapore. Popular landmark data was lasted updated on 3 December 2025.
  • How far is JEN Singapore Orchardgateway by Shangri-La from Merlion?

    Merlion in Singapore is 2.3 km away from JEN Singapore Orchardgateway by Shangri-La.

FAQs when booking at JEN Singapore Orchardgateway by Shangri-La

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at JEN Singapore Orchardgateway by Shangri-La. FAQs were last updated on 3 December 2025.
  • Is pricing at JEN Singapore Orchardgateway by Shangri-La comparable to 4 star hotels in Singapore?

    The average rate for a night at JEN Singapore Orchardgateway by Shangri-La is 53% less than the Singapore average for similarly rated 4 stars hotels. The nightly rate at JEN Singapore Orchardgateway by Shangri-La is typically $455, which is considered to be a good deal for a quality hotel room in Singapore.

  • How close is JEN Singapore Orchardgateway by Shangri-La to the nearest airport, Singapore Changi Airport?

    At just 28.7 km apart, the expected drive time from the nearest airport, Singapore Changi Airport, to JEN Singapore Orchardgateway by Shangri-La is 0h 22m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Singapore Changi Airport to JEN Singapore Orchardgateway by Shangri-La?

    Getting from Singapore Changi Airport to JEN Singapore Orchardgateway by Shangri-La can be as easy as hiring a car at the airport’s car hire desk for, on average, $235/day in Singapore. Luckily, JEN Singapore Orchardgateway by Shangri-La has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for JEN Singapore Orchardgateway by Shangri-La guests. This is often the most cost-effective method of transportation when visiting Singapore.

  • Is there a pool at JEN Singapore Orchardgateway by Shangri-La?

    Yes, JEN Singapore Orchardgateway by Shangri-La has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is JEN Singapore Orchardgateway by Shangri-La from the Singapore city centre?

    JEN Singapore Orchardgateway by Shangri-La is 0 km away from the centre of Somerset, Singapore. Consider visiting Sentosa, a popular landmark that can be accessed from JEN Singapore Orchardgateway by Shangri-La by various forms of transportation.

  • What is the JEN Singapore Orchardgateway by Shangri-La phone number?

    You can reach the front desk of JEN Singapore Orchardgateway by Shangri-La at +65 6831 4333.

  • Does JEN Singapore Orchardgateway by Shangri-La have Wi-Fi available?

    Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at JEN Singapore Orchardgateway by Shangri-La?

    Yes, JEN Singapore Orchardgateway by Shangri-La has a fitness centre available to guests throughout their stay.

  • What is the check-out time at JEN Singapore Orchardgateway by Shangri-La?

    JEN Singapore Orchardgateway by Shangri-La has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La, Singapore?

    Usually JEN Singapore Orchardgateway by Shangri-La room prices are around $455/night, with the cheapest deals starting from $281/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at JEN Singapore Orchardgateway by Shangri-La?

    There is an on-site restaurant - contact JEN Singapore Orchardgateway by Shangri-La for opening and last order times. There is also a bar and lounge area in the hotel.

  • Does JEN Singapore Orchardgateway by Shangri-La have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at JEN Singapore Orchardgateway by Shangri-La. There is also an ironing board and iron in the accommodation.

  • Does JEN Singapore Orchardgateway by Shangri-La offer accessible rooms?

    Yes, JEN Singapore Orchardgateway by Shangri-La provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at JEN Singapore Orchardgateway by Shangri-La?

    For the best chance to save money on your JEN Singapore Orchardgateway by Shangri-La reservation, consider staying in March, when prices are typically at their lowest ($234).

  • In what area of Singapore is JEN Singapore Orchardgateway by Shangri-La located?

    JEN Singapore Orchardgateway by Shangri-La is located within the Central Area area of Singapore. Utilise the map on this page to understand where JEN Singapore Orchardgateway by Shangri-La is in relation to the rest of Singapore.

  • Are there any other Shangri-La hotels in Singapore?

    In total, there are 5 locations in Singapore. The most popular Shangri-La property in Singapore is Jen Singapore Tanglin By Shangri-La.

  • What is the cheapest day to check into JEN Singapore Orchardgateway by Shangri-La?

    Consider checking into JEN Singapore Orchardgateway by Shangri-La on Thursday, when the nightly price is typically at its lowest (average nightly rate of $345).

  • How far is JEN Singapore Orchardgateway by Shangri-La from Merlion?

    Merlion in Singapore is 2.3 km away from JEN Singapore Orchardgateway by Shangri-La.

See more FAQs

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