Very friendly staff they help with anything you need and beyond. The staff is as professional as you would expect from such a luxury hotel, but what impressed us most of all was the General Manager, who was always around and personally made sure everyone was well looked after. I can see that the staff have undergone a lot of training and they were very spontaneous, quick and helpful with all matters of stay. Very good staff attitude they have. Shinjuku area is only few minute subway ride and the Ginza is about 10 minute ride. All are very accessible by subway and metro train. Great breafast servers both Western and Japanese dishes delicious and tasty.
10.0
