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Citadines Shinjuku Tokyo
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Citadines Shinjuku Tokyo Hotel

1-28-13 Shinjuku, Shinjuku-ku 1-28-13 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan Show Map | Official Site

Excellent from 1,233 reviews
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About Citadines Shinjuku Tokyo

Set in Central Tokyo, this modern hotel provides 3-star accommodation including iPod docking stations. It is within walking distance of the local area's highly-regarded eateries and received TripAdvisor's Travelers' Choice Award - Top 25 Hotel in Japan 2013.

Citadines Shinjuku Tokyo provides free Wi-Fi and private parking on site. It also offers family-friendly facilities, with room layouts and services for families of any size, as well as babysitting/child services and a kids club.

Citadines Shinjuku Tokyo offers 160 air conditioned rooms. For those who like to cook their own meals, there is a kitchenette that is equipped with a refrigerator, a microwave and kitchenware.

Citadines Shinjuku Tokyo is close to Shinjuku-sanchome Metro Station, making it easy for guests to discover Tokyo and its surrounding areas. Guests can also visit Shinjuku Gyoen National Garden and Shinjuku Golden Gai.

Excellent 8.8
1,227 guest reviews

Hotel Features


Fitness centre, Bicycle hire


Pets not allowed


Concierge service, Laundry service, Daily housekeeping, Fax/photocopying, Wake-up service, 24-hour security, Business centre, Babysitting or child care


Disabled access, Laundry facilities, Smoke alarms, No smoking, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Microwave, Refrigerator, Storage available, Linens, Towels, Lift, Iron and ironing board, Accessible by lift, Alarm clock, Bathtub, Bidet, Body soap, Bottle of water, Carpeted, CD player, Conditioner, Desk, DVD player, Electric kettle, Family rooms, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Heating, Key card access, Kitchenware, Pyjamas, Trouser press, Parking garage, Private bathroom, Radio, Safety deposit box, Seating area, Secured parking, Shampoo, Shared lounge/TV area, Shower, Slippers, Smoke alarm, Socket near the bed, Sofa, Telephone, Tile/marble floor, Toaster, Toilet, Toilet paper, Dustbins, Tumble dryer, TV, Upper floors accessible by lift, Vending machine (drinks), Wardrobe or closet, Wine glasses, Kitchen, Kitchenette, First-aid kit, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hand sanitiser in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Kitchen/kitchenette, Safe, Parking (surcharge), Washer/dryer available in-room


Free Wi-Fi, Free Internet


From 02:00 PM


Prior to 11:00 AM

Citadines Shinjuku Tokyo reviews

Citadines Shinjuku Tokyo
from 1,227 reviews

Rating summary

  • Cleanliness 9.2
  • Comfort 8.9
  • Location 8.4
  • Services 8.8
  • Staff 9.1
  • Value for money 8.5

Recent reviews of Citadines Shinjuku Tokyo

  • Garabine Y

    Oct 2019

    Verified Stay

    Best Place

    The staff were incredibly accommodating and incredible consideration to detail. The check in was quick and simple and so was the check out. We found extraordinary nourishment places adjacent which may conceivably be a few of the best we had in Shinjuku. We too utilized the laundry services which were astonishing. The room was comfortable, spotlessly clean and very open. The 7-Eleven next-door as well as a few similar convenient stores and small market stores within a handful blocks have incredible nourishment and are fun to explore. This is a good base, close to the Shinjuku shopping district and station.

  • Rey B

    Jan 2019

    Verified Stay

    Wonderful Experience

    The hotel is just nearby in the main area of Shinjuku and subway. National park is just near too. And a supermarket where there is a wide variety of food selection. The staff were great I’m surprised that they are good in English so it’s not hard to ask for something in them, great service. Room is small it’s regular in Japan. But they have a gym a good workout to start in the morning is great. What I love is they have a kitchen, so it’s like a combo of the nearby supermarket if you are into cooking this place is great for you. Bathroom is not that small and have a basic toiletries and well cleaned. I recommend this one, worth the value for a wonderful experience.

  • Tammy

    Young couples

    Oct 2018

    Verified Stay

    Convenient location, decent sized rooms

    This hotel is in a really convenient location - a 5 min walk to Shinjuku Gyommae station and about 15-20 min walk to the heart of Shinjuku. A good number of restaurants and convenience stores around. The room was a decent size by Japanese standards, with a small sofa and kitchenette and ample storage space for clothes. It's an aparthotel, so not lots of hotel facilities, but there was a small restaurant area for breakfast, as well as coin-operated laundry. Would stay there again if I was back in Tokyo.