Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.4
Good
based on 2062 reviews
2,062 verified ratings
Sun 26/4
-
Mon 27/4
1 room, 2 guests
Deals from
$257
/Cheapest rate per night
Provider
Nightly total
$257
$275
$286
5 more Sandos Caracol Nature Resort & Water Park deals
5 more Sandos Caracol Nature Resort & Water Park deals
Lobby
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Buffet
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Outdoor view
Other
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Gym
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 30 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 19 April 2026.
Rooms
About
Reviews
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FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 19 April 2026.
Sun 26/4
-
Mon 27/4
Standard Room
Standard Room
No inclusions
bed type unknown
$440
nightly with fees
Standard Room
No inclusions
bed type unknown
$465
nightly with fees
Standard Room
No inclusions
bed type unknown
$563
nightly with fees
Double room
Double room
No inclusions
bed type unknown
$347
nightly with fees
Double room
No inclusions
bed type unknown
$397
nightly with fees
Double room
No inclusions
1 twin bed
$585
nightly with fees
Deluxe room
Deluxe room
No inclusions
1 twin bed
$380
nightly with fees
Deluxe room
No inclusions
bed type unknown
$401
nightly with fees
Deluxe room
No inclusions
bed type unknown
$446
nightly with fees
King room
King room
No inclusions
bed type unknown
$560
nightly with fees
Superior room
Superior room
No inclusions
1 twin bed
$257
nightly with fees
Superior room
No inclusions
bed type unknown
$275
nightly with fees
Superior room
No inclusions
bed type unknown
$286
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 19 April 2026.
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The ho...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Snorkelling
  • Water slide
  • Fitness centre
  • Restaurant
  • Room service
  • Bicycle hire
  • Tennis
  • Coffee machine
  • Business centre

General

  • ATM on-site
  • Beach towels
  • Fan
  • Gift shop
  • Laundry facilities
  • Lift
  • Minibar
  • Free toiletries
  • Room service
  • Iron and ironing board
  • Hot tub
  • Child pool
  • Balcony
  • Restaurant
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Safe
  • Sauna
  • Coffee machine
  • Desk
  • Private beach
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Water slide

Activities

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Snorkelling
  • Fitness classes
  • Fitness centre
  • Tennis
  • Playground
  • Shopping
  • Pool table
  • Windsurfing

Services

  • Babysitting or child care
  • Business centre
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Spa
  • Beauty salon
  • Airport shuttle
Show all 50 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,062 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 19 April 2026.
7.4
Good2,062 verified ratings
6.8Solo
7.3Families
7.6Couples
6.8Friends
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 19 April 2026.

Most Popular Landmarks

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

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Playa Paraíso

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Rental Cars

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 19 April 2026.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    At just 31.6 km apart, the expected drive time from the nearest airport, Cozumel Airport, to Sandos Caracol Nature Resort & Water Park is 0h 24m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    On average, guests have been paying $469 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as $265 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is a restaurant located in Sandos Caracol Nature Resort & Water Park. Please contact them for kitchen hours.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    Yes, there are laundry services usually available at Sandos Caracol Nature Resort & Water Park, Playa del Carmen. The property also has irons and ironing boards available for guest use.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in September, when prices are typically at their lowest ($206).

See more FAQs

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