Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.5
Good
based on 2063 reviews
2,063 verified ratings
Thu 30/7
-
Fri 31/7
2 guests, 1 room
Deals from
$278
/Cheapest rate per night
Provider
Nightly total
$278
$333
$345
51 more Sandos Caracol Nature Resort & Water Park deals
51 more Sandos Caracol Nature Resort & Water Park deals
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 16 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 23 July 2026.
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Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 23 July 2026.
Thu 30/7
-
Fri 31/7
King room
King room
No inclusions
bed type unknown
$566
nightly with VAT
Deluxe room
Deluxe room
No inclusions
bed type unknown
$420
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$438
nightly with VAT
Deluxe room
No inclusions
bed type unknown
$491
nightly with VAT
Double room
Double room
No inclusions
bed type unknown
$397
nightly with VAT
Double room
No inclusions
bed type unknown
$401
nightly with VAT
Double room
No inclusions
bed type unknown
$794
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
$345
nightly with VAT
Standard Room
No inclusions
bed type unknown
$347
nightly with VAT
Standard Room
No inclusions
bed type unknown
$442
nightly with VAT
Superior room
Superior room
No inclusions
bed type unknown
$278
nightly with VAT
Superior room
No inclusions
bed type unknown
$333
nightly with VAT
Superior room
No inclusions
bed type unknown
$362
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 23 July 2026.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
Licence number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Hiking
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

General

  • Family rooms
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis

Bedroom

  • Socket near the bed

Workspace

  • Desk

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,063 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 23 July 2026.
7.5
Good
2063 verified ratings
Wonderful
771
Very good
352
Good
295
Okay
155
Fair
182
Mediocre
105
Poor
203
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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 23 July 2026.
Sandos Caracol Nature Resort & Water Park location: Carretera Cancún Chetumal Km. 295

Most Popular Landmarks

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  • Albertos SCUBA5.6 km
  • Terminal Marítima de Playa del Carmen5.9 km
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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 23 July 2026.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    There is a 53% difference in the average nightly rate of 4 stars hotels in Playa del Carmen and the average nightly rate at Sandos Caracol Nature Resort & Water Park. The rate at Sandos Caracol Nature Resort & Water Park is just $348/night and is considered a very good deal when staying in Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

    At just 31.6 km apart, the expected drive time from the nearest airport, Cozumel Intl Airport, to Sandos Caracol Nature Resort & Water Park is 0h 24m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    On average, guests have been paying $348 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as $80 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is a restaurant located in Sandos Caracol Nature Resort & Water Park. Please contact them for kitchen hours. They also have a bar service for drinks.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    Yes, there are laundry services usually available at Sandos Caracol Nature Resort & Water Park, Playa del Carmen. The property also has irons and ironing boards available for guest use.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in April, when prices are typically at their lowest ($162).

See more FAQs

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