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Sofitel Queenstown - Hotel & Spa
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Sofitel Queenstown - Hotel & Spa Hotel

8 Duke Street 8 Duke Street, Queenstown 9300, New Zealand Show Map

Excellent from 367 reviews
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About Sofitel Queenstown - Hotel & Spa

Situated in Queenstown, Sofitel Queenstown Hotel & Spa is a short drive from Frankton and provides a Turkish steam bath, a Jacuzzi and an executive floor. Guests also have exclusive access to the So Spa and So Fit Gym.

Rooms are air-conditioned and have top-of-the-range amenities such as a rain shower, a marble bathroom and a pillow menu. They feature a spa bath, slippers and a mini bar.

Sofitel Queenstown Hotel & Spa features both a restaurant and a bar where guests are able to unwind at the end of the day. Alternatively, there is a large range of international restaurants nearby.

Queenstown's well-known attractions are within close proximity to Sofitel Queenstown Hotel & Spa, with Skyline Gondola Restaurant & Luge only a 10-minute walk away. Skyline Gondola Queenstown is also nearby.

Excellent 8.8
367 guest reviews

Hotel Features


Bicycle hire, Golf, Skiing, Fitness centre, Pay-per-view channels, Streaming service, Massage


Pets not allowed


Business centre, Car hire, Wake-up service, Daily housekeeping, Concierge service, Currency exchange on-site, Hammam (Turkish bath), Laundry service, Meeting/Banquet facilities, Tour desk, Face masks for guests available, Spa, Beauty salon, 24-hour security, Babysitting/child care services (surcharge), Ski storage, Wedding services


Wine glasses, Electric kettle, Executive lounge access, Fan, Feather pillow, Fire extinguisher, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Shoeshine, Room service, Smoke alarms, Hardwood or parquet floors, Heating, Hypoallergenic pillow, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Interconnected room(s) available, Key card access, CCTV in common areas, Kids meals, No smoking, Kid-friendly buffet, Lake view, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Parking, Hairdryer, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Mountain view, Air-conditioned, Newspapers, Non-feather pillow, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Outdoor furniture, Delivered food is securely covered, Trouser press, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Coffee shop, Bathrobe, Private bathroom, 24-hour front desk, Designated smoking area, Steam room, Storage available, Spa and wellness centre, Radio, Terrace/Patio, Disabled access, Linens, Towels, Safety deposit box, Fireplace, Seating area, Lift, Minibar, Shampoo, Shower, Iron and ironing board, Shower cap, Accessible by lift, Slippers, First-aid kit, Snack bar, Socket near the bed, Sofa, Alarm clock, Balcony, Bathtub, Spa bath, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Tea/coffee maker, Telephone, Carpeted, Tile/marble floor, Toilet, Toilet paper, Safe, Sauna, City view, Dustbins, Coffee machine, Tumble dryer, TV, Upper floors accessible by lift, Conditioner, Upper floors accessible by stairs, Valet parking, Desk, Dining area, VIP room facilities, Dining table, Wardrobe or closet


Wi-Fi, Free Internet


From 02:00 PM


Prior to 11:00 AM

Sofitel Queenstown - Hotel & Spa reviews

Sofitel Queenstown - Hotel & Spa
from 367 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.3
  • Location 9.6
  • Services 8.8
  • Staff 9.4
  • Value for money 8.1

Recent reviews of Sofitel Queenstown - Hotel & Spa

  • Rebecca T

    Aug 2018

    Verified Stay

    Amazing Memorable Stay

    We stayed at the Sofitel when we got married in Queenstown and found them to be extremely friendly and accommodating from the moment we arrived. At check in we were asked if we were there for a special occasion and told them we were getting married the next day, at which point they offered us two free drinks in the bar. The day of our wedding a card signed by numerous members of staff and bottle of bubbles were sent to our room as congratulations and that evening upon returning and bumping into the bar staff closing up for the evening we were given another two glasses of congratulatory bubbles. Every member of staff surpassed my expectations and went above above and beyond to be extremely friendly and helpful. The room was lovely with a huge bath and big comfy bed and the location is perfect for exploring central Queenstown on foot. We wouldn’t hesitate to recommend this hotel.

  • Brenda F

    Apr 2018

    Verified Stay

    Super Awesome!

    My husband and I stayed here for 3 nights. The location is perfect for exploring Queenstown. We stayed in a superior room with a Juliet balcony overlooking the town. The room was clean, spacious, and sound proof. The hotel was able to securely store our bikes indoors. I wish I could remember the name of the concierge who was so helpful and personable. We hope management realizes how wonderful he treats their guests. There was a fire alarm at about 8:00 am in the morning during our stay when guests had to evacuate due to one guest setting off the sprinkler system on the upper floor. That night, each guest received a letter from the management explaining the situation and apologizing for the inconvenience. Guests were given Patagonia chocolates and a choice of several offers to make up for the inconvenience such as a discount on valet parking etc. It was handled very professionally. The fitness center could use an upgrade, but we would definitely stay here again if we return to Queenstown.

  • Peyton W

    Jan 2018

    Verified Stay

    One Sofitel

    The location of the hotel is in the heart of Queenstown. The room itself is comfortable, modern and a big enough even the bathroom. The staff are amazing. The hotel is walking distance to every spot in town. It is easy driving access in and out. The breakfast was good. They served basic hotel buffet style. The restaurant is not fine dining but good. The price of the hotel was high and not worth it. I wish they are affordable and they are serving well on their breakfast.