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Sofitel Queenstown - Hotel & Spa
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Sofitel Queenstown - Hotel & Spa Hotel

8 Duke Street 8 Duke Street, Queenstown 9300, New Zealand Show Map

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9.0
Excellent from 292 reviews
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About Sofitel Queenstown - Hotel & Spa

Situated in Queenstown, Sofitel Queenstown Hotel & Spa is a short drive from Frankton and provides a Turkish steam bath, a Jacuzzi and an executive floor. Guests also have exclusive access to the So Spa and So Fit Gym.

Rooms are air-conditioned and have top-of-the-range amenities such as a rain shower, a marble bathroom and a pillow menu. They feature a spa bath, slippers and a mini bar.

Sofitel Queenstown Hotel & Spa features both a restaurant and a bar where guests are able to unwind at the end of the day. Alternatively, there is a large range of international restaurants nearby.

Queenstown's well-known attractions are within close proximity to Sofitel Queenstown Hotel & Spa, with Skyline Gondola Restaurant & Luge only a 10-minute walk away. Skyline Gondola Queenstown is also nearby.

Excellent 9.0
292 guest reviews

Hotel Features

Activities

Fitness centre, Golf, Skiing, Massage, Pay-per-view channels, Streaming service, Bicycle hire

Policy

Pets not allowed

Services

Car hire, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wake-up service, Ski storage, Daily housekeeping, Hammam (Turkish bath), Tour desk, Face masks for guests available, 24-hour security, Business centre, Spa, Beauty salon, Babysitting/child care services (surcharge), Wedding services

General

Parking, Disabled access, Laundry facilities, Room service, Smoke alarms, Hot tub, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Sauna, Designated smoking area, Storage available, Terrace/Patio, Linens, Towels, Fireplace, Lift, Minibar, Iron and ironing board, Accessible by lift, Alarm clock, Balcony, Bathtub, Body soap, Bottle of water, Breakfast in the room, Bridal suite, Carpeted, City view, Coffee machine, Conditioner, Desk, Dining area, Dining table, Electric kettle, Executive lounge access, Fan, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Hardwood or parquet floors, Heating, Hypoallergenic pillow, Interconnected room(s) available, Key card access, Kids meals, Kid-friendly buffet, Lake view, Mountain view, Newspapers, Non-feather pillow, Outdoor furniture, Trouser press, Private bathroom, Radio, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Slippers, Snack bar, Socket near the bed, Sofa, Spa bath, Tea/coffee maker, Telephone, Tile/marble floor, Toilet, Toilet paper, Dustbins, Tumble dryer, TV, Upper floors accessible by lift, Upper floors accessible by stairs, Valet parking, VIP room facilities, Wardrobe or closet, Wine glasses, Ironing service, Packed lunches, Shoeshine, Bathrobe, Spa and wellness centre, First-aid kit, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, CCTV in common areas, Hand sanitiser in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitised, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Coffee shop, Safe, Steam room

Internet

Wi-Fi, Free Internet

Check-in

From 02:00 PM

Check-out

Prior to 11:00 AM

Sofitel Queenstown - Hotel & Spa reviews

Sofitel Queenstown - Hotel & Spa
9.0
Excellent
from 292 reviews

Rating summary

  • Cleanliness 9.4
  • Comfort 9.4
  • Location 9.7
  • Services 8.9
  • Staff 9.4
  • Value for money 8.2

Recent reviews of Sofitel Queenstown - Hotel & Spa

  • Rebecca T

    Aug 2018

    Verified Stay

    Amazing Memorable Stay

    We stayed at the Sofitel when we got married in Queenstown and found them to be extremely friendly and accommodating from the moment we arrived. At check in we were asked if we were there for a special occasion and told them we were getting married the next day, at which point they offered us two free drinks in the bar. The day of our wedding a card signed by numerous members of staff and bottle of bubbles were sent to our room as congratulations and that evening upon returning and bumping into the bar staff closing up for the evening we were given another two glasses of congratulatory bubbles. Every member of staff surpassed my expectations and went above above and beyond to be extremely friendly and helpful. The room was lovely with a huge bath and big comfy bed and the location is perfect for exploring central Queenstown on foot. We wouldn’t hesitate to recommend this hotel.

    10.0
  • Brenda F

    Apr 2018

    Verified Stay

    Super Awesome!

    My husband and I stayed here for 3 nights. The location is perfect for exploring Queenstown. We stayed in a superior room with a Juliet balcony overlooking the town. The room was clean, spacious, and sound proof. The hotel was able to securely store our bikes indoors. I wish I could remember the name of the concierge who was so helpful and personable. We hope management realizes how wonderful he treats their guests. There was a fire alarm at about 8:00 am in the morning during our stay when guests had to evacuate due to one guest setting off the sprinkler system on the upper floor. That night, each guest received a letter from the management explaining the situation and apologizing for the inconvenience. Guests were given Patagonia chocolates and a choice of several offers to make up for the inconvenience such as a discount on valet parking etc. It was handled very professionally. The fitness center could use an upgrade, but we would definitely stay here again if we return to Queenstown.

    10.0
  • Peyton W

    Jan 2018

    Verified Stay

    One Sofitel

    The location of the hotel is in the heart of Queenstown. The room itself is comfortable, modern and a big enough even the bathroom. The staff are amazing. The hotel is walking distance to every spot in town. It is easy driving access in and out. The breakfast was good. They served basic hotel buffet style. The restaurant is not fine dining but good. The price of the hotel was high and not worth it. I wish they are affordable and they are serving well on their breakfast.

    6.5