This hotel located in Tunjungan Plaza mall area, so it is so easy if you would like to walk around this huge mall. This is an old hotel but still with a clean, tidy and as expected room and facilities. The front desk is very professional, we are treated with a warm welcome on arrival. All staff were very good, nice and friendly. A good choice if you come to Surabaya Always stay at this hotel when in Surabaya. Great location, staff, value and amenities. The Club Lounge is a nice addition with helpful staff and a relaxed atmosphere. The buffet breakfast is good and the pool is usually quiet and fairly private.