First of all, this hotel has awesome location. It is quite close to 100yen bus stop(Sumiyoshi bus stop), which you can get there in 5 minute walk. By bus, you can get around most of the well-known areas in Fukuoka city including Ohori Koen(Ohori Park), Tenjin etc. You can get to Hakata Stn by walk in 10 minutes as well. However, the service was terrible. This time was my second time to use Residence Hotel Hakata 4. The first stay was great and this time, I visited here with my two friends. But during our stay, the wifi didn't work at all! We tried thousands of time to fix this problem and still it didn't work. The more I got mad at was the attitude of the service team. I e-mailed the reception desk about the situation and asked for help. Even they have read my e-mail, no reply came, nothing changed. The reception desk of Residence Hotel Hakata 4 is bit far away from our hotel room so we didn't get a chance to make a complaint directly. I was very dissapointed by the service, and maintenance system of this hotel. It would be my last time to stay there.