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Novotel Queenstown Lakeside Hotel

Corner Of Earl And Marine Parade Corner Of Earl And Marine Parade, Queenstown 9384, New Zealand Show Map

Excellent from 1,628 reviews
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About Novotel Queenstown Lakeside

Situated in Queenstown, Novotel Queenstown Lakeside is an easy drive from Frankton and offers 24-hour room service, a swimming pool and a Jacuzzi. This contemporary hotel is set in the heart of the town.

This modern hotel provides valet parking, an express check-in and check-out feature and a lake. It offers babysitting services, a currency exchange and a reception that is available 24/7. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily explore the local nightlife.

Each cosy room at Novotel Queenstown Lakeside comes with a refrigerator and a mini bar, while the bathrooms offer hair dryers and showers. Hot drinks can be brewed with the complimentary tea and coffee supplies, and savoured in the comfort of the room's seating area.

Novotel Queenstown Lakeside's in-house restaurant, Elements, is a popular place to have a meal. Each evening, guests can enjoy a drink in the lounge bar. A wide variety of eating options can also be found in the area.

Queenstown's popular tourist spots are within close proximity to the hotel, with Queenstown Gardens just a 10-minute stroll away. For those who want to discover the region, the staff at the tour desk are happy to book tours and sightseeing trips.

Excellent 8.4
1,628 guest reviews

Hotel Features


Board games/puzzles, Golf, Books, DVDs, music for children, Cycling, Skiing, Fitness centre, Pay-per-view channels, Playground


Pets not allowed


Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Tour desk, Spa, Babysitting/child care services (surcharge), Ski storage, Shuttle service (additional charge)


Wine glasses, Family rooms, Laundry facilities, Ironing service, Flat-screen TV, Packed lunches, Free toiletries, Room service, Heating, Physical distancing in dining areas, Physical distancing rules, Hot tub, Kids meals, No smoking, Restaurant, Bar/Lounge, Laptop safe, Express check out, Hairdryer, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Trouser press, Food can be delivered to guest accommodation, Picnic area, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Coffee shop, Private bathroom, Garden, 24-hour front desk, Designated smoking area, Storage available, Private parking, Spa and wellness centre, Radio, Terrace/Patio, Disabled access, Linens, Towels, Safety deposit box, EV charging station, Seating area, Lift, Minibar, Shampoo, Iron and ironing board, Shower cap, First-aid kit, Alarm clock, Allergy-free room, Balcony, Body soap, Breakfast in the room, Tea/coffee maker, Telephone, Carpeted, Refrigerator, Toilet, Toilet paper, Safe, Dustbins, Coffee machine, TV, Upper floors accessible by lift, Conditioner, Valet parking, Desk, VIP room facilities, Wardrobe or closet


Wi-Fi, Internet (surcharge)


From 02:00 PM


Prior to 11:00 AM

Novotel Queenstown Lakeside reviews

Novotel Queenstown Lakeside
from 1,628 reviews

Rating summary

  • Cleanliness 8.7
  • Comfort 8.6
  • Location 9.7
  • Services 8.2
  • Staff 9.0
  • Value for money 7.7

Recent reviews of Novotel Queenstown Lakeside

  • Anonymous

    Young couples

    Jan 2020

    Verified Stay

    Clean, well located

    The hotel is well located at a quiet corner in the centre of Queentown . Everything is within walking distance. Room sz a bit small but acceptable. Though a bit dated, it's still clean . The lake is right in front of the hotel so take the advantage of it and shoot some nice photos when it's quiet and not busy early in the morning. Staff are nice too. The only thing we didn't like is there are no space where you can put the toiletries in the bathroom. Overall a comfortable and nice stay .

  • Joyce M

    Nov 2019

    Verified Stay

    Good location.

    The hotel is located directly on the lake and very close to the city center. Everything within walking distance. Facilities: The hotel is already a bit old. The furniture is old. Gastronomy: The breakfast buffet was very good and convinced with a rich selection. Service: As Platinum Member receive a bottle of wine and numerous drinks coupons. The staff was very nice and accommodating. Executive Lounge: unfortunately not available. Parking garage available. Conclusion Solid City Hotel. Here you like to come back. There is hostel atmosphere the staff at check in is quite nice. Looking forward to returning again.

  • Christina A

    Jan 2019

    Verified Stay

    Pleasant And Hospitable!

    My husband and I stayed here as part of our honeymoon and we can really say that it is indeed a great place to stay. It is so ideally located that it is very close to everything in town. When we entered the Novotel, we were pleasantly surprised to be whole hearterly welcomed by the front desk. We booked a king bed lake-view room and we were also pleasantly amazed as how nice the room really was. The bed was fantastic as I think it was a Beautyrest-Do -Not-Disturb bed. It was very comfortable. The hotel staffs were genuinely warm and friendly and nothing was too much trouble which is really a relief. Would recommend this hotel.