Nairobi Serena Hotel

Nairobi Serena Hotel

Hotel
 

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya

ExcellentBased on 93 reviews
8.5

$236

Cheapest rate

per night

Sun 28/11
Mon 29/11
...and more

Best Deals for Nairobi Serena Hotel

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Sun 28/11
Mon 29/11
Sun 28/11
Mon 29/11
...and more

Reviews for Nairobi Serena Hotel

ExcellentBased on 93 reviews
8.5
Rating Summary
  • Cleanliness9.1
    9.1
  • Comfort9.0
    9.0
  • Facilities9.0
    9.0
  • Location8.8
    8.8
  • Services8.7
    8.7
  • Staff8.8
    8.8
  • Value for money8.0
    8.0
Who stays here?
  • Families 
  • Couples 
  • Groups of friends 
  • Solo travelers most popular!
  • Business travellers 
Top comments

Excellent for Vacations

About Nairobi Serena Hotel

Nairobi Serena Hotel provides 5-star accommodation in Nairobi. Offering complimentary wireless internet, a restaurant and an outdoor pool, the hotel is within a 10-minute walk of Kenya Institute of Ma...

Good to know

Distance to city centre

1.0 km

Location rating

8.5

Nearest airport

Nairobi Jomo Kenyatta Intl

Distance to airport

13.2 km

Policies

Check-in

12:00

Check-out

11:00

Internet

Wi-Fi available in all areas

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+254 202 822 000

Amenities at Nairobi Serena Hotel

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Wine glasses
  • Electric kettle
  • Extra-long beds (> 2 metres)
  • Fan
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Shoeshine
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Bridal suite
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • VIP room facilities
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Fitness centre
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Face masks for guests available
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Ticket service

Photos of Nairobi Serena Hotel

Where is Nairobi Serena Hotel

FAQs when booking at Nairobi Serena Hotel

  • How close is Nairobi Serena Hotel to the nearest airport, Nairobi Jomo Kenyatta Intl?

    At just 13.2 km apart, the expected drive time from the nearest airport, Nairobi Jomo Kenyatta Intl, to Nairobi Serena Hotel is 16min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Nairobi Jomo Kenyatta Intl to Nairobi Serena Hotel?

    Taking a taxi or rideshare service from the nearest airport, Nairobi Jomo Kenyatta Intl, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Nairobi Serena Hotel?

    Yes. HotelsCombined users travelling to Nairobi often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Nairobi Serena Hotel for pool rules and guidelines.

  • What is the Nairobi Serena Hotel phone number?

    For assistance regarding your reservation at Nairobi Serena Hotel please call +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Nairobi Serena Hotel?

    There is a hotel fitness centre accessible to guests of Nairobi Serena Hotel. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Nairobi Serena Hotel?

    The standard check-out time at Nairobi Serena Hotel is 11:00. Guests can usually check-in from 12:00. Special arrangements may be available if discussed with the front desk.

  • Is there a restaurant at Nairobi Serena Hotel?

    Yes, there is a restaurant on-site at Nairobi Serena Hotel, Nairobi, Kenya. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Nairobi Serena Hotel have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.