Nairobi Serena Hotel

Nairobi Serena Hotel

Hotel
5 stars 

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya

Excellent322 verified ratings
9.2

$252

Cheapest rate

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Best deals for Nairobi Serena Hotel

Explore the most appealing deals available for Nairobi Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 13 November 2025.
Thu 20/11
Fri 21/11
Standard Room
bed type unknown
$252
nightly with VAT
bed type unknown
$398
nightly with VAT
Executive room
bed type unknown
$529
nightly with VAT
bed type unknown
$603
nightly with VAT
1 queen bed
$659
nightly with VAT
Deluxe room
bed type unknown
$229
nightly with VAT
bed type unknown
$253
nightly with VAT
bed type unknown
$299
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Nairobi Serena Hotel Information

Discover essential information, amenities, and features of Nairobi Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 13 November 2025.
Beyond the bustle of Kenyas most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi's Central Park. Our 5 star Nairobi hotel merges busi...

Good to know

Check-in time12:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+254 202 822 000

Perks and amenities at Nairobi Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Nairobi Serena Hotel
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking

General

  • Wine glasses
  • Electric kettle
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Hand sanitiser in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lower bathroom sink
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Outdoor fireplace
  • Free parking
  • Pool towels
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Fitness centre
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Face masks for guests available
  • Spa
  • Key access
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Nairobi Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Nairobi Serena Hotel, providing insights into their experiences. Travellers have left 322 reviews of Nairobi Serena Hotel to date. Review data was last updated on 13 November 2025.
9.2
Wonderful322 verified ratings
Pros +
  • The rooms has been renovated. (in 1 review)
  • The renovated Nairobi Serena is amazing! (in 4 reviews)
  • Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
  • It was raining and water was pouring through the roof (in 1 review)
  • Aircon did not work properly. (in 1 review)
  • The Serena Hotel is like being at home. (in 2 reviews)
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Photos of Nairobi Serena Hotel

View a collection of 49 photos showcasing the rooms, amenities, and facilities of Nairobi Serena Hotel to help you visualise your stay. Photos for this property were last updated on 13 November 2025.

Hotels similar to Nairobi Serena Hotel

Discover other properties in Nairobi that offer a similar experience and ambience to Nairobi Serena Hotel. In total, there are 7,439 hotels serving travellers in Nairobi Serena Hotel. Price data was last updated on 13 November 2025.

Explore Downtown, Nairobi

Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in the Downtown neighbourhood of Nairobi. Popular landmark data was lasted updated on 13 November 2025.

Closest Airports

FAQs when booking at Nairobi Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Nairobi Serena Hotel. FAQs were last updated on 13 November 2025.
  • How close is Nairobi Serena Hotel to the nearest airport, Nairobi Jomo Kenyatta Intl Airport?

    The distance between the closest airport, Nairobi Jomo Kenyatta Intl Airport, and Nairobi Serena Hotel is 21.2 km and the expected drive time is about 0h 16m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • Is there a pool at Nairobi Serena Hotel?

    Yes, Nairobi Serena Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Nairobi Serena Hotel phone number?

    You can reach the front desk of Nairobi Serena Hotel at +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Nairobi Serena Hotel?

    Yes. You should consider staying at Nairobi Serena Hotel if having access to a fitness centre on-site is important.

  • What is the check-out time at Nairobi Serena Hotel?

    The standard check-out time at Nairobi Serena Hotel is 10:00. Guests can usually check-in from 12:00. Special arrangements may be available if discussed with the front desk.

  • Is there a restaurant at Nairobi Serena Hotel?

    Nairobi Serena Hotel does have a restaurant. The hotel also has a bar.

  • Does Nairobi Serena Hotel have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Nairobi Serena Hotel. Guests can also use ironing facilities.

  • Does Nairobi Serena Hotel offer accessible rooms?

    Yes, Nairobi Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Nairobi Serena Hotel?

    For the best chance to save money on your Nairobi Serena Hotel reservation, consider staying in November, when prices are typically at their lowest ($64).

  • In what area of Nairobi is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located within the Downtown area of Nairobi. Utilise the map on this page to understand where Nairobi Serena Hotel is in relation to the rest of Nairobi.

  • Are there any other Leading hotels in Nairobi?

    In total, there is 1 location in Nairobi. The most popular Leading property in Nairobi is Nairobi Serena Hotel.

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