Moon Palace Cancun

Moon Palace Cancun

Resort
 

Carretera Cancun-Chetumal Km 340, Cancún, Quintana Roo, Mexico

ExcellentBased on 672 reviews
8.0

$351

Cheapest rate

rate per night

Best deals for Moon Palace Cancun

Explore the most appealing deals available for Moon Palace Cancun, ensuring you get the best value for your stay. Properties were last updated on 21 April 2025.
Mon 28/4
Tue 29/4
Double room
bed type unknown
bed type unknown
1 twin bed
King room
1 king bed
Standard Room
1 king bed
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Moon Palace Cancun Information

Discover essential information, amenities, and features of Moon Palace Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 21 April 2025.
Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Perks and amenities at Moon Palace Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace Cancun
  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court

General

  • Wine glasses
  • ATM on-site
  • Child-friendly
  • Family rooms
  • Water sports equipment
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Porch
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Breakfast included
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Trouser press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool towels
  • Pool view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Soap and shampoo provided
  • Bicycle available
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Housekeeping
  • Dining room
  • Slippers
  • Additional bathroom
  • Fitness room
  • Snack bar
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Refrigerator
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Stereo equipment
  • Drying rack for clothing
  • Washing machine

Activities

  • Video library
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Table tennis
  • Videogames
  • Playground
  • Pool table
  • Water sport facilities (on site)
  • Basketball court
  • Massage
  • Boating
  • Table football
  • Books
  • Games for adults
  • Games for kids

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Moon Palace Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace Cancun, providing insights into their experiences. Travellers have left 672 reviews of Moon Palace Cancun to date. Review data was last updated on 21 April 2025.
8.0
Very GoodBased on 672 verified guest reviews

Pros +
  • So many food choices all day long. (in 1 review)
  • Hotel amenities & location are excellent (in 2 reviews)
  • We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
  • "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
  • There were tons of options available for food choices (in 2 reviews)
  • "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)

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Photos of Moon Palace Cancun

View a collection of 38 photos showcasing the rooms, amenities, and facilities of Moon Palace Cancun to help you visualise your stay. Photos for this property were last updated on 21 April 2025.

Hotels similar to Moon Palace Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Moon Palace Cancun. In total, there are 4,203 hotels serving travellers in Moon Palace Cancun. Price data was last updated on 21 April 2025.

Explore Cancún

Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 21 April 2025.

Most Popular Landmarks

TPC Cancun at Cancun Country Club

19 mins drive

8.6 km

Riviera Cancun Golf Resort

20 mins drive

13.7 km

Museo Maya de Cancun

25 mins drive

21.2 km

Plaza Nichupte

25 mins drive

21.5 km

Dubai Palace Casino

24 mins drive

21.6 km

TPC Cancun at Cancun Country Club

19 mins drive

8.6 km

Riviera Cancun Golf Resort

20 mins drive

13.7 km

Museo Maya de Cancun

25 mins drive

21.2 km

Plaza Nichupte

25 mins drive

21.5 km

Dubai Palace Casino

24 mins drive

21.6 km

Closest Airports

Cancun Airport

13 mins drive

10.8 km

Cancun Airport

13 mins drive

10.8 km

FAQs when booking at Moon Palace Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace Cancun. FAQs were last updated on 21 April 2025.
  • Is pricing at Moon Palace Cancun comparable to 5 star hotels in Cancún?

    Hotels in Cancún that are rated 5 stars generally cost $933/night, but on average, Moon Palace Cancun is available for 15% less than the average rate in the area. You can usually enjoy a stay at Moon Palace Cancun for $802/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Moon Palace Cancun to the nearest airport, Cancun Airport?

    With no traffic, the 11.7 km drive between Moon Palace Cancun and Cancun Airport (the nearest airport) will generally only take about 0h 09m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancun Airport to Moon Palace Cancun?

    For the most freedom while visiting Cancún, consider hiring a car for about $35/day and parking it at Moon Palace Cancun where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace Cancun from the Cancún city centre?

    Moon Palace Cancun is 17.7 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Moon Palace Cancun by various forms of transportation.

  • What is the Moon Palace Cancun phone number?

    For questions about Moon Palace Cancun and your reservation, contact the front desk directly at +52 998 881 6000.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Moon Palace Cancun?

    Check-out should be before 12:00. For checking in at Moon Palace Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Moon Palace Cancun, Cancún?

    Moon Palace Cancun room prices depend on your dates, room type and availability. The average price found recently is $802/night, with the best deals starting from $79/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace Cancun?

    Yes - Moon Palace Cancun does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Moon Palace Cancun have a laundry service?

    Yes, there are laundry services usually available at Moon Palace Cancun, Cancún. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Moon Palace Cancun offer accessible rooms?

    Yes, Moon Palace Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Moon Palace Cancun have free breakfast?

    Moon Palace Cancun offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Moon Palace Cancun?

    For the best chance to save money on your Moon Palace Cancun reservation, consider staying in October, when prices are typically at their lowest ($644).

See more FAQs

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