Moon Palace Cancun

Hotel
5 stars
Carretera Cancun-Chetumal Km 340, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 6000
8.3
Excellent
based on 776 reviews
776 verified ratings
Mon 15/6
-
Tue 16/6
2 guests, 1 room
Deals from
$360
/Cheapest rate per night
Provider
Nightly total
$360
$568
$576
67 more Moon Palace Cancun deals
67 more Moon Palace Cancun deals
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Photos of Moon Palace Cancun
View a collection of 26 photos showcasing the rooms, amenities, and facilities of Moon Palace Cancun to help you visualise your stay. Photos for this property were last updated on 8 June 2026.
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Best deals for Moon Palace Cancun

Explore the most appealing deals available for Moon Palace Cancun, ensuring you get the best value for your stay. Properties were last updated on 8 June 2026.
Mon 15/6
-
Tue 16/6
Deluxe room
bed type unknown
$568
nightly with fees
bed type unknown
$576
nightly with fees
1 twin bed
$638
nightly with fees
Double room
bed type unknown
$360
nightly with fees
1 twin bed
$1,132
nightly with fees
Superior room
bed type unknown
$746
nightly with fees
bed type unknown
$890
nightly with fees
bed type unknown
$919
nightly with fees
Standard Room
bed type unknown
$756
nightly with fees
bed type unknown
$776
nightly with fees
bed type unknown
$781
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

Moon Palace Cancun Information

Discover essential information, amenities, and features of Moon Palace Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 8 June 2026.
Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

General

  • Wine glasses
  • ATM on-site
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hypoallergenic
  • Hypoallergenic pillow
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Picnic area
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Kitchenette
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Radio
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Wardrobe or closet
  • Drying rack for clothing
  • Water slide

Activities

  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Public bath
  • Streaming service
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court
  • Yoga
  • Table football
  • Shopping

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
Show all 156 amenities

Reviews for Moon Palace Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace Cancun, providing insights into their experiences. Travellers have left 776 reviews of Moon Palace Cancun to date. Review data was last updated on 8 June 2026.
8.3
Very Good776 verified ratings
Pros +
  • So many food choices all day long. (in 1 review)
  • Hotel amenities & location are excellent (in 2 reviews)
  • We stayed here for a small (less than 40 people) family wedding. (in 2 reviews)
Cons -
  • "Very drawn out process booking extras and checking in, +1hr each." (in 1 review)
  • There were tons of options available for food choices (in 2 reviews)
  • "Particularyly re Agra reservations, though ultimately public relations helped." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Cancún

Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 8 June 2026.

Most Popular Landmarks

Riviera Cancun Golf Resort

19 mins drive

13.7 km

Museo Maya de Cancun

25 mins drive

21.2 km

Plaza Nichupte

26 mins drive

21.5 km

Dubai Palace Casino

25 mins drive

21.6 km

Plaza Las Americas

26 mins drive

21.9 km

Riviera Cancun Golf Resort

19 mins drive

13.7 km

Museo Maya de Cancun

25 mins drive

21.2 km

Plaza Nichupte

26 mins drive

21.5 km

Dubai Palace Casino

25 mins drive

21.6 km

Plaza Las Americas

26 mins drive

21.9 km

Rental Cars

Rental cars at Cancun Airport

Closest Airports

Cancun Airport

12 mins drive

10.7 km

Cancun Airport

12 mins drive

10.7 km

Flights to Cancun

FAQs when booking at Moon Palace Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace Cancun. FAQs were last updated on 8 June 2026.

  • Is pricing at Moon Palace Cancun comparable to 5 star hotels in Cancún?

    Hotels in Cancún that are rated 5 stars generally cost $784/night, but on average, Moon Palace Cancun is available for 3% less than the average rate in the area. You can usually enjoy a stay at Moon Palace Cancun for $761/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Moon Palace Cancun to the nearest airport, Cancun Airport?

    With no traffic, the 11.7 km drive between Moon Palace Cancun and Cancun Airport (the nearest airport) will generally only take about 0h 09m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • Is there a pool at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace Cancun from the Cancún city centre?

    Moon Palace Cancun is 17.7 km away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Moon Palace Cancun by various forms of transportation.

  • What is the Moon Palace Cancun phone number?

    For questions about Moon Palace Cancun and your reservation, contact the front desk directly at +52 998 881 6000.

  • Does Moon Palace Cancun have Wi-Fi available?

    Yes, Moon Palace Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace Cancun?

    Yes, Moon Palace Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Moon Palace Cancun?

    Check-out should be before 12:00. For checking in at Moon Palace Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Moon Palace Cancun, Cancún?

    Moon Palace Cancun room prices depend on your dates, room type and availability. The average price found recently is $761/night, with the best deals starting from $502/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Moon Palace Cancun?

    Yes - Moon Palace Cancun does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Moon Palace Cancun have a laundry service?

    Yes, there are laundry services usually available at Moon Palace Cancun, Cancún. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Moon Palace Cancun offer accessible rooms?

    Yes, Moon Palace Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace Cancun?

    For the best chance to save money on your Moon Palace Cancun reservation, consider staying in September, when prices are typically at their lowest ($635).

See more FAQs

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