Krystal Cancun

Krystal Cancun

Hotel
4 stars 

Paseo Kukulcan km 9, Lotes 9 y 9A, Cancún, Quintana Roo, Mexico

Good5,380 verified ratings
7.0

$314

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
$314
$328
$337
15 more Krystal Cancun deals
15 more Krystal Cancun deals
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 7 March 2026.
Sat 14/3
-
Sun 15/3
Deluxe room
Deluxe room
No inclusions
bed type unknown
$314
nightly with VAT
Deluxe room
No inclusions
1 king bed
$328
nightly with VAT
Deluxe room
No inclusions
2 double beds
$337
nightly with VAT
Luxury Room
Luxury Room
No inclusions
1 king bed
$583
nightly with VAT
Luxury Room
No inclusions
1 king bed
$583
nightly with VAT
Luxury Room
No inclusions
bed type unknown
$587
nightly with VAT
King room
King room
No inclusions
1 king bed
$220
nightly with VAT
King room
No inclusions
1 king bed
$225
nightly with VAT
King room
No inclusions
bed type unknown
$280
nightly with VAT
Double room
Double room
No inclusions
1 twin bed
$225
nightly with VAT
Double room
No inclusions
1 double bed
$231
nightly with VAT
Double room
No inclusions
2 double beds
$231
nightly with VAT
Standard Room
Standard Room
No inclusions
2 double beds
$174
nightly with VAT
Standard Room
No inclusions
bed type unknown
$190
nightly with VAT
Standard Room
No inclusions
1 king bed
$213
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 7 March 2026.
Family-friendly fun on the beach, with outdoor pool Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Room service
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Child pool
  • Airport shuttle

General

  • ATM on-site
  • Restaurant
  • Parking
  • Hairdryer
  • Beach towels
  • Cable or satellite TV
  • Gift shop
  • Laundry facilities
  • Lift
  • Air-conditioned
  • Minibar
  • Safe
  • Sauna
  • Room service
  • Heating
  • Iron and ironing board
  • Coffee machine
  • Private beach
  • Hot tub
  • Microwave
  • Interconnected room(s) available
  • Child pool
  • Dining table
  • Garden
  • Outdoor pool
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available

Activities

  • Fishing
  • Playground
  • Shopping
  • Windsurfing
  • Scuba diving
  • Snorkelling

Services

  • Business centre
  • Beauty salon
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Airport shuttle
  • Babysitting/child care services (surcharge)
  • Health club
  • Spa
Show all 45 amenities

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,380 reviews of Krystal Cancun to date. Review data was last updated on 7 March 2026.
7.0
Good5,380 verified ratings
7.0Friends
7.2Couples
7.0Solo
6.9Families
Pros +
  • The room service was good (in 4 reviews)
  • Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
  • The staff was great (in 105 reviews)
Cons -
  • Next day we left. (in 7 reviews)
  • The personal is so rude specially in front desk. (in 17 reviews)
  • It's the worst hotel ever. (in 81 reviews)
Traveller type:
Sort by:
A
3.7 Poor
HotelsCombined
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
A
6.0 Okay
HotelsCombined
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
A
7.5 Good
HotelsCombined
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 7 March 2026.
Pool
Other
Restaurant
Pool
Restaurant
Other
Other
Pool
Restaurant
Lounge
Banquet hall
Banquet hall
Balcony
Other
Bedroom
Other
Outdoor view
Restaurant
Other
Beach
Other
Banquet hall
Other
Banquet hall
Other
Other
Bedroom
Restaurant
Restaurant
Bedroom
Bedroom
Conference room
Restaurant
Restaurant
Spa
Beach
Bedroom
Restaurant
Lobby
Other
Other
Other
Bedroom
Lobby
Other
Conference room
Other
Beach
Other
Other
Bedroom
Dining room
Other
Other
Bedroom
Bedroom
Gym
Bedroom
Restaurant
Bar

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 3,251 hotels serving travellers in Krystal Cancun. Price data was last updated on 7 March 2026.

Top Cancún hotels

Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
$994
Avg. per night
View Deal
Excellence Playa Mujeres
Excellence Playa Mujeres

Excellence Playa Mujeres

Prolongacion Bonampak Mz 1 Lt 10, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Airport shuttle
$1,186
Avg. per night
View Deal
Intercontinental Hotels Presidente Cancun Resort By IHG
Intercontinental Hotels Presidente Cancun Resort By IHG

Intercontinental Hotels Presidente Cancun Resort By IHG

Boulevard Kukulkan Km. 7.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
$336
Avg. per night
View Deal
Occidental Costa Cancun
Occidental Costa Cancun

Occidental Costa Cancun

Boulevard Kukulcan, Km. 4,5 | Cancún, Quintana Roo, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
$293
Avg. per night
View Deal
See more top hotels in Cancún

Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of $685 vs. $258 for Krystal Cancun. Data was last updated on 7 March 2026.
Grand Fiesta Americana Coral Beach Cancn
Grand Fiesta Americana Coral Beach Cancn

Grand Fiesta Americana Coral Beach Cancn

Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
0.1 km from city centre
Free Wi-Fi
$1,001
Avg. per night
View Deal
Altitude By Krystal Grand Punta Cancun
Altitude By Krystal Grand Punta Cancun

Altitude By Krystal Grand Punta Cancun

Boulevard Kukulcan km 8.5, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
$584
Avg. per night
View Deal
Aloft Cancun
Aloft Cancun

Aloft Cancun

Boulevard Kukulcan Km 9, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
Parking
$160
Avg. per night
View Deal
Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.3 km from city centre
Free Wi-Fi
$994
Avg. per night
View Deal
See more nearby hotels

Cheap Cancún hotels

These hotels are among the lowest-priced properties for travellers in Cancún. Currently, the lowest price for a hotel in Cancún is $51. There are 2 hotels priced at $51. Price data was last updated on 7 March 2026.
Sensaciones Motel Boutique - Adults Only
Sensaciones Motel Boutique - Adults Only

Sensaciones Motel Boutique - Adults Only

Carretera Cancun-Puerto Morelos, Cancún, Quintana Roo, Mexico
21.9 km from city centre
Free Wi-Fi
Air conditioning
$51
Avg. per night
View Deal
Hacienda de Castilla
Hacienda de Castilla

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo, Mexico
2.1 km from city centre
Free Wi-Fi
Parking
$51
Avg. per night
View Deal
See cheapest hotels in Cancún

Recommended hotels

These properties are recommended for travellers visiting Cancún. The average price of these properties is $568 per night. Price data was last updated on 7 March 2026 and sourced from 13 user searches.
Riu Cancun
Riu Cancun

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Cancún, Quintana Roo, Mexico
8.6 km from city centre
Free Wi-Fi
$486
Avg. per night
View Deal
Moon Palace The Grand Cancun
Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Carretera Cancun-Chetumal Km 365, Cancún, Quintana Roo, Mexico
19.8 km from city centre
$1,162
Avg. per night
View Deal
Dreams Vista Cancun Resort & Spa
Dreams Vista Cancun Resort & Spa

Dreams Vista Cancun Resort & Spa

Lote I-03 Manzana 12 Supermanzana 84, Cancún, Quintana Roo, Mexico
3.2 km from city centre
$534
Avg. per night
View Deal
Hotel Kavia
Hotel Kavia

Hotel Kavia

Calle Claveles Lt 07 09 Mz 4 SM 22, Cancún, Quintana Roo, Mexico
0.5 km from city centre
Pool
Free Wi-Fi
Parking
$88
Avg. per night
View Deal
See other recommended hotels

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 7 March 2026.

Most Popular Landmarks

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Rental Cars

Hire cars in Cancún

Closest Airports

Cancun Airport

29 mins drive

25.8 km

Cancun Airport

29 mins drive

25.8 km

Flights to Cancun

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 7 March 2026.

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Nightly rates at Krystal Cancun will generally be 47% cheaper than the average 4-stars hotel in Cancún. When staying at Krystal Cancun, you should be prepared to pay about $340/night, which is considered to be a good deal in Cancún for a 4-stars hotel.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 28.2 km between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 21m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    For the most freedom while visiting Cancún, consider hiring a car for about $29/day and parking it at Krystal Cancun where they offer parking spaces to hotel guests. Rideshare apps and taxis remain a very common solution for Krystal Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Krystal Cancun?

    Yes, Krystal Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Oasis Arena, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • What is the check-out time at Krystal Cancun?

    12:00 is the check-out time at Krystal Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Krystal Cancun room prices depend on your dates, room type and availability. The average price found recently is $340/night, with the best deals starting from $195/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes, there is a restaurant on-site at Krystal Cancun, Cancún.

  • Does Krystal Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Krystal Cancun. No need to pack a travel iron either, as the accommodation can provide one.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in September, when prices are typically at their lowest ($626).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Thursday, when the nightly price is typically at its lowest (average nightly rate of $229).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free cancellation

Plans change – we get it. And that’s why you can search and book hotels and accommodation on HotelsCombined from agencies that offer free cancellation

Find better results for your stay in Krystal Cancun