Krystal Cancun

Krystal Cancun

Hotel
4 stars 

Paseo Kukulcan km 9, Lotes 9 y 9A, Cancún, Quintana Roo, Mexico

GoodBased on 5,001 reviews
7.5

$204

Cheapest rate

rate per night

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 25 aprile 2025.
ven 2/5
sab 3/5
King room
bed type unknown
bed type unknown
bed type unknown
Standard Room
2 double beds
bed type unknown
1 king bed
Deluxe room
1 king bed
bed type unknown
1 king bed
Double room
1 king bed
2 double beds
1 twin bed
Luxury Room
1 king bed
1 king bed
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 25 aprile 2025.
Beach spa retreat walking distance from Forum Beach Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants....

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

General

  • Window
  • ATM on-site
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa bed
  • Solarium
  • Balcony
  • Soundproof rooms
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Toilet
  • Safe
  • Sauna
  • City view
  • Dustbins
  • Coffee machine
  • TV
  • Valet parking
  • Dining table
  • Wardrobe or closet

Activities

  • Fishing
  • Board games/puzzles
  • Golf
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Fitness centre
  • Kids' club
  • Kids' outdoor play equipment
  • Pay-per-view channels
  • Playground
  • Water park
  • Water sport facilities (on site)
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,004 reviews of Krystal Cancun to date. Review data was last updated on 25 aprile 2025.
7.5
GoodBased on 5,004 verified guest reviews

Pros +
  • The room service was good (in 4 reviews)
  • Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
  • The staff was great (in 105 reviews)
Cons -
  • Next day we left. (in 7 reviews)
  • The personal is so rude specially in front desk. (in 17 reviews)
  • It's the worst hotel ever. (in 81 reviews)

Traveller type:
Sort by:
A
3.7 Poor
HotelsCombined
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
A
6.0 Okay
HotelsCombined
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
A
7.5 Good
HotelsCombined
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 25 aprile 2025.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 4,208 hotels serving travellers in Krystal Cancun. Price data was last updated on 25 aprile 2025.

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 25 aprile 2025.

Most Popular Landmarks

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Closest Airports

Cancun Airport

29 mins drive

25.8 km

Cancun Airport

29 mins drive

25.8 km

  • How far is Krystal Cancun from Acuario Interactivo?

    Krystal Cancun is a good place to stay to see Acuario Interactivo. It’s 3.4 km away.

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 25 aprile 2025.
  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 28.1 km between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 21m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • Is there a pool at Krystal Cancun?

    Yes, Krystal Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Krystal Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Krystal Cancun?

    12:00 is the check-out time at Krystal Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Krystal Cancun room prices depend on your dates, room type and availability. The average price found recently is $282/night, with the best deals starting from $159/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes, there is a restaurant on-site at Krystal Cancun, Cancún. A bar is also available on-site.

  • Does Krystal Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Krystal Cancun. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest ($641).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Sunday, when the nightly price is typically at its lowest (average nightly rate of $270).

  • How far is Krystal Cancun from Acuario Interactivo?

    Krystal Cancun is a good place to stay to see Acuario Interactivo. It’s 3.4 km away.

See more FAQs

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