Krystal Cancun

Hotel
4 stars
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 9800
7.6
Good
based on 5559 reviews
5,559 verified ratings
Tue 28/7
-
Wed 29/7
2 guests, 1 room
Deals from
$133
/Cheapest rate per night
Provider
Nightly total
$133
$175
$197
77 more Krystal Cancun deals
77 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Pool
Restaurant
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Other
Other
Bedroom
Restaurant
Bedroom
Bedroom
Conference room
Other
Bar
Photos of Krystal Cancun
View a collection of 24 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 21 July 2026.
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 21 July 2026.
Tue 28/7
-
Wed 29/7
Standard Room
2 double beds
$133
nightly with VAT
2 double beds
$175
nightly with VAT
2 double beds
$197
nightly with VAT
Double room
1 twin bed
$219
nightly with VAT
1 king bed
$222
nightly with VAT
2 double beds
$233
nightly with VAT
Luxury Room
bed type unknown
$592
nightly with VAT
2 double beds
$604
nightly with VAT
1 king bed
$646
nightly with VAT
Deluxe room
bed type unknown
$211
nightly with VAT
bed type unknown
$253
nightly with VAT
1 king bed
$271
nightly with VAT
King room
1 king bed
$201
nightly with VAT
1 king bed
$212
nightly with VAT
1 king bed
$226
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 21 July 2026.
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Krystal Cancun offers 502 accommodations with minib...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
Licence number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,559 reviews of Krystal Cancun to date. Review data was last updated on 21 July 2026.
7.6
Good
5559 verified ratings
Wonderful
1827
Very good
907
Good
847
Okay
529
Fair
510
Mediocre
285
Poor
654
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

3.7
Poor
Aleisha, Jan 2020
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0
Okay
Anonymous, Apr 2018
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially...
Read more
7.5
Good
ATHANASIA, Nov 2017
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 3,294 hotels serving travellers in Krystal Cancun. Price data was last updated on 21 July 2026.

Top Cancún hotels

Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
$792
Avg. per night
View Deal
Excellence Playa Mujeres
Excellence Playa Mujeres

Excellence Playa Mujeres

Prolongacion Bonampak Mz 1 Lt 10, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Airport shuttle
$748
Avg. per night
View Deal
Grand Park Royal Cancun
Grand Park Royal Cancun

Grand Park Royal Cancun

Blvd Kukulcan Km 10.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
Parking
$391
Avg. per night
View Deal
Occidental Costa Cancún
Occidental Costa Cancún

Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5 | Cancún, Quintana Roo, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
Parking
$247
Avg. per night
View Deal
See more top hotels in Cancún

Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of $536 vs. $214 for Krystal Cancun. Data was last updated on 21 July 2026.
Grand Fiesta Americana Coral Beach Cancn
Grand Fiesta Americana Coral Beach Cancn

Grand Fiesta Americana Coral Beach Cancn

Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
$747
Avg. per night
View Deal
Altitude By Krystal Grand Punta Cancun
Altitude By Krystal Grand Punta Cancun

Altitude By Krystal Grand Punta Cancun

Boulevard Kukulcan km 8.5, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
$447
Avg. per night
View Deal
Aloft Cancun
Aloft Cancun

Aloft Cancun

Boulevard Kukulcan Km 9, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
Parking
$161
Avg. per night
View Deal
Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.3 km from city centre
Free Wi-Fi
$792
Avg. per night
View Deal
See more nearby hotels

Cheap Cancún hotels

These hotels are among the lowest-priced properties for travellers in Cancún. Currently, the lowest price for a hotel in Cancún is $51. The cheapest hotel is Sensaciones Motel Boutique - Adults Only priced at $51. Price data was last updated on 21 July 2026.
Sensaciones Motel Boutique - Adults Only
Sensaciones Motel Boutique - Adults Only

Sensaciones Motel Boutique - Adults Only

Carretera Cancun-Puerto Morelos, Cancún, Quintana Roo, Mexico
21.9 km from city centre
Free Wi-Fi
Air conditioning
$51
Avg. per night
View Deal
Hacienda de Castilla
Hacienda de Castilla

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo, Mexico
2.1 km from city centre
Free Wi-Fi
Parking
$53
Avg. per night
View Deal
Caribe Internacional Cancun
Caribe Internacional Cancun

Caribe Internacional Cancun

Av. Yaxchilan And Sunyaxchen #36 - #37, Cancún, Quintana Roo, Mexico
0.7 km from city centre
Free Wi-Fi
Parking
$54
Avg. per night
View Deal
See cheapest hotels in Cancún

Recommended hotels

These properties are recommended for travellers visiting Cancún. The average price of these properties is $513 per night. Price data was last updated on 21 July 2026 and sourced from 10 user searches.
Riu Cancun
Riu Cancun

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Cancún, Quintana Roo, Mexico
8.6 km from city centre
Free Wi-Fi
$450
Avg. per night
View Deal
Moon Palace The Grand Cancun
Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico
19.8 km from city centre
$1,054
Avg. per night
View Deal
Dreams Vista Cancun Golf & Spa Resort
Dreams Vista Cancun Golf & Spa Resort

Dreams Vista Cancun Golf & Spa Resort

Lote I-03 Manzana 12 Supermanzana 84, Cancún, Quintana Roo, Mexico
3.2 km from city centre
$479
Avg. per night
View Deal
Hotel Kavia
Hotel Kavia

Hotel Kavia

Calle Claveles Lt 07 09 Mz 4 SM 22, Cancún, Quintana Roo, Mexico
0.5 km from city centre
Pool
Free Wi-Fi
Parking
$70
Avg. per night
View Deal
See other recommended hotels

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 21 July 2026.
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A

Most Popular Landmarks

  • Cancun Convention Center284 m
  • CoCo Bongo Cancun307 m
  • Hard Rock Cafe Cancun329 m
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • La Isla Shopping Mall3.4 km
  • Kukulcan Plaza4.2 km
  • Spa at The Royal Sands4.6 km
  • Puerto Cancun7.1 km
  • Iberostar Cancun Peninsula Convention Centre8.3 km
  • Puerto Juarez8.4 km
  • Gran Puerto8.5 km
  • Iberostar Golf Club Cancun8.5 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 21 July 2026.

  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Nightly rates at Krystal Cancun will generally be 60% cheaper than the average 4-stars hotel in Cancún. When staying at Krystal Cancun, you should be prepared to pay about $223/night, which is considered to be a good deal in Cancún for a 4-stars hotel.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 28.2 km between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 21m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • Is there a pool at Krystal Cancun?

    Yes, Krystal Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For assistance regarding your reservation at Krystal Cancun please call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    Krystal Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Krystal Cancun?

    12:00 is the check-out time at Krystal Cancun. Late check-out may be available, but needs to be agreed with the hotel.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Krystal Cancun room prices depend on your dates, room type and availability. The average price found recently is $223/night, with the best deals starting from $42/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Krystal Cancun?

    Yes, there is a restaurant on-site at Krystal Cancun, Cancún. A bar is also available on-site.

  • Does Krystal Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Krystal Cancun. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest ($631).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Thursday, when the nightly price is typically at its lowest (average nightly rate of $231).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free cancellation

Plans change – we get it. And that’s why you can search and book hotels and accommodation on HotelsCombined from agencies that offer free cancellation

Find better results for your stay in Krystal Cancun