Kigali Serena Hotel

Kigali Serena Hotel

Hotel
5 stars 

7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, Kigali, Rwanda

ExcellentBased on 353 reviews
8.2

$277

Cheapest rate

rate per night

Best deals for Kigali Serena Hotel

Explore the most appealing deals available for Kigali Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
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Standard Room
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Deluxe room
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Executive room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Kigali Serena Hotel Information

Discover essential information, amenities, and features of Kigali Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
Situated in Central Kigali, the ambassadorial and commercial heart of Rwanda, and the citys pre-eminent meeting place for diplomats and businessmen. The Hotel is situated only 10 km from Kigali Intern...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 252 597 100

Perks and amenities at Kigali Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kigali Serena Hotel
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Electric kettle
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Heating
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Trouser press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool view
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Lift
  • Minibar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Adapter
  • Slippers
  • Snack bar
  • Allergy-free room
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Safe
  • Sauna
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Valet parking
  • Desk
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Golf
  • Aerobics
  • Evening entertainment
  • Fitness centre
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Beauty salon
  • Airport shuttle (surcharge)

Reviews for Kigali Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Kigali Serena Hotel, providing insights into their experiences. Travellers have left 353 reviews of Kigali Serena Hotel to date. Review data was last updated on 25 April 2025.
8.2
Very GoodBased on 353 verified guest reviews

Pros +
  • "Kigali Serena Staff was very courteous, soft speaking and Pro Active." (in 3 reviews)
  • The food is delicious. (in 6 reviews)
  • room service and housekeeping very responsive (in 14 reviews)
Cons -
  • "The bed was a bit lumpy, possibly because 2 twin beds had been joined." (in 1 review)
  • The restaurant is in dire need of help. (in 1 review)
  • "Taxi out too expensive, ar least double what was actually paid" (in 1 review)

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Photos of Kigali Serena Hotel

View a collection of 46 photos showcasing the rooms, amenities, and facilities of Kigali Serena Hotel to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to Kigali Serena Hotel

Discover other properties in Kigali that offer a similar experience and ambience to Kigali Serena Hotel. In total, there are 1,568 hotels serving travellers in Kigali Serena Hotel. Price data was last updated on 25 April 2025.

Explore Kigali

Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda in the neighbourhood of Kigali. Popular landmark data was lasted updated on 25 April 2025.

FAQs when booking at Kigali Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Kigali Serena Hotel. FAQs were last updated on 25 April 2025.
  • Is pricing at Kigali Serena Hotel comparable to 5 star hotels in Kigali?

    Hotels in Kigali that are rated 5 stars generally cost $291/night, but on average, Kigali Serena Hotel is available for 50% less than the average rate in the area. You can usually enjoy a stay at Kigali Serena Hotel for $438/night. This is a great deal for HotelsCombined users planning to visit Kigali.

  • How close is Kigali Serena Hotel to the nearest airport, Kigali Intl Airport?

    With a distance of 13 km between Kigali Serena Hotel and the nearest airport, Kigali Intl Airport, the drive typically takes about 0h 10m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is there a pool at Kigali Serena Hotel?

    Yes. Many people visiting Kigali look for a hotel with a pool. Kigali Serena Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Kigali Serena Hotel phone number?

    For questions regarding your hotel or your stay, call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Kigali Serena Hotel?

    There is a hotel fitness centre accessible to guests of Kigali Serena Hotel. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Kigali Serena Hotel?

    12:00. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 14:00.

  • How much does it cost to stay at Kigali Serena Hotel, Kigali?

    Prices at Kigali Serena Hotel will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been $438, though some users have found rates as low as $184. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Kigali Serena Hotel?

    Yes, there is a restaurant on-site at Kigali Serena Hotel, Kigali. A bar is also available on-site.

  • Does Kigali Serena Hotel have a laundry service?

    Kigali Serena Hotel does have a laundry service. Contact the property for details. The property also has irons and ironing boards available for guest use.

  • Does Kigali Serena Hotel offer accessible rooms?

    Yes, Kigali Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Kigali Serena Hotel have free breakfast?

    Kigali Serena Hotel offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Kigali Serena Hotel?

    For the best chance to save money on your Kigali Serena Hotel reservation, consider staying in November, when prices are typically at their lowest ($49).

  • Are there any other Serena hotels in Kigali?

    In total, there is 1 location in Kigali. The most popular Serena property in Kigali is Kigali Serena Hotel.

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