The Staff were absolutely wonderful and helpful. Check in and check out were so easy and the staff was so personable. Excellent location, situated near train station so it is very convenient to go anywhere. There's also a lot of convenience store nearby and few distance away to okachimachi where you can find lots of stores and shops for souvenirs. Also very near to near Inaricho metro station and also a walking distance to Ueno station. Everything is provided inside the room like microwave oven and electric kettle. The staffs are very friendly and can speak english quite well.