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Heritage Queenstown Hotel

91 Fernhill Road 91 Fernhill Road, Queenstown 9300, New Zealand Show Map

Excellent from 1,863 reviews
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About Heritage Queenstown

Presenting 178 unique rooms and views of Queenstown and Lake Wakatipu, Heritage Queenstown is an ideal base with its central location. This contemporary hotel is located in Queenstown CBD.

Heritage Queenstown provides a wide range of state-of-the-art amenities, including a Jacuzzi, a sauna and outdoor tennis courts. Facilities include facial and body treatments, plus an outdoor heated pool and 24-hour room service. It also has a gym with a swimming pool.

The rooms at Heritage Hotel in Queenstown feature a kitchenette, a spa bath and a mini bar. The bathrooms have a shower, and come with a hair dryer and bathrobes.

Those staying at Heritage Hotel Queenstown can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby at mealtime. For guests with day trips planned, the hotel provides packed lunches if required.

The hotel is within a 20-minute car trip of Queenstown International Airport and Queenstown Gardens. There is also the added convenience of many local restaurants and cafés.

Excellent 8.6
1,863 guest reviews

Hotel Features


Board games/puzzles, Books, DVDs, music for children, Cycling, Skiing, Fitness centre, Tennis, Pay-per-view channels, Playground, Massage, Library


Pets not allowed


Business centre, Wake-up service, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Special diet menus (on request), Tour desk, Key access, Babysitting/child care services (surcharge), Ski storage, Shuttle service (additional charge), Wedding services, Ticket service, Airport shuttle


Wine glasses, Electric kettle, Family rooms, Cribs available, Fire extinguisher, Gift shop, Laundry facilities, Flat-screen TV, Fold-up bed, Packed lunches, Free toiletries, Room service, Smoke alarms, Heating, Property is cleaned by professional cleaning companies, Process in place to check health of guests, Hot tub, Interconnected room(s) available, Outdoor pool, Key card access, CCTV in common areas, Kids meals, Kid-friendly buffet, Kitchenware, Lake view, Restaurant, Bar/Lounge, Hand sanitiser in guest accommodation and key areas, Express check out, Hairdryer, Cable or satellite TV, Use of cleaning chemicals that are effective against coronavirus, Air-conditioned, Newspapers, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Outdoor furniture, Free parking, Staff follow all safety protocols as directed by local authorities, Bathrobe, Private bathroom, Garden, 24-hour front desk, Designated smoking area, Kitchenette, Storage available, Private parking, Radio, Non-smoking rooms available, Terrace/Patio, Disabled access, Roll-in shower, Beach towels, Linens, Towels, Safety deposit box, Grill, Seating area, Lift, Minibar, Shampoo, Shower, 24-hour check-in, Dishwasher, Iron and ironing board, Shower cap, Oven, First-aid kit, Microwave, Sofa, Alarm clock, Sofa bed, Allergy-free room, Balcony, Bathtub, Stovetop, Body soap, Tea/coffee maker, Telephone, Carpeted, CD player, Toaster, Refrigerator, Toilet, Toilet paper, Safe, Sauna, Coffee machine, TV, Conditioner, Desk, Dining area, VIP room facilities, Dining table, Walk-in shower, Wardrobe or closet, Washing machine, DVD player


Internet, Free Wi-Fi


From 03:00 PM


Prior to 10:00 AM

Heritage Queenstown reviews

Heritage Queenstown
from 1,863 reviews

Rating summary

  • Cleanliness 9.0
  • Comfort 9.0
  • Location 8.5
  • Services 8.6
  • Staff 9.0
  • Value for money 8.1

Recent reviews of Heritage Queenstown

  • Anonymous

    Young couples

    Jan 2019

    Verified Stay

    Clean, friendly, good views

    The room was immaculate and the staff very attentive and friendly. The hot tub and pool were great as not many other hotels in Queenstown have these. Location is a 15min walk from town, but it’s a nice walk along the lake shore.

  • Jacky M

    Jun 2018

    Verified Stay

    The Best!

    We really enjoyed our stay at the Heritage Queenstown. We were upgraded to a 1 bedroom suite, with breathtaking views of the lake and mountains. Although we had a couple of minor glitches, we found that everyone we encountered provided exceptional service, every little thing we needed was tended to immediately. The concierge desk was extremely helpful and professional in setting up excursions and reservations. Breakfast was included with our stay, and was a buffet. Combine the great views and location, friendly helpful, knowledgeable staff and the superb accommodation what more can I say this is simply the best.

  • Chloe S

    May 2018

    Verified Stay

    Trip Saver

    This hotel is a mile or so from city center so not walk-able, but there is a very efficient bus to take you downtown. If you want to be near downtown then you can stay at the Crown Plaza or the Rydges. We found the Heritage wonderful, huge bedrooms with unbelievable views from veranda out over the lake and looking right into the Remarkable mountains. Unfortunately i came down with a terrible cold just before we got to Queenstown so all of our plans had to be ditched as I was confined to my room. Without the views from the room and the size of our room our vacation would have been ruined, but we were able to enjoy sitting on the veranda and watching sunsets and boats and not hear noise from the city. It was truly a trip saver and I'm sure that as nice and convenient as the Crown Plaza is we would not have enjoyed staying there as much.