Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Hotel
4 stars
Km. 72 Carretera Cancun-Tulum, 77710, Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
+52 984 875 1130
7.8
Good
based on 217 reviews
217 verified ratings
Mon 3/8
-
Tue 4/8
2 guests, 1 room
Deals from
$638
/Cheapest rate per night
Provider
Nightly total
$638
$650
$672
33 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
33 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
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Photos of Heaven at Hard Rock Hotel Riviera Maya - Adults Only
View a collection of 6 photos showcasing the rooms, amenities, and facilities of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to help you visualise your stay. Photos for this property were last updated on 27 July 2026.
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Best deals for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Explore the most appealing deals available for Heaven at Hard Rock Hotel Riviera Maya - Adults Only, ensuring you get the best value for your stay. Properties were last updated on 27 July 2026.
Mon 3/8
-
Tue 4/8
Deluxe room
bed type unknown
$672
nightly with fees
1 king bed
$698
nightly with fees
1 king bed
$705
nightly with fees
Superior room
bed type unknown
$638
nightly with fees
bed type unknown
$691
nightly with fees
bed type unknown
$812
nightly with fees
King room
1 king bed
$650
nightly with fees
1 king bed
$703
nightly with fees
bed type unknown
$765
nightly with fees
Standard Room
bed type unknown
$822
nightly with fees
bed type unknown
$965
nightly with fees
Luxury Room
bed type unknown
$716
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

Heaven at Hard Rock Hotel Riviera Maya - Adults Only Information

Discover essential information, amenities, and features of Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into what to expect during your stay. Information on this property was last updated on 27 July 2026.
This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The resort offers an au...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1130
Licence number: 008-007-000402/2025

Perks and amenities at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Heaven at Hard Rock Hotel Riviera Maya - Adults Only
  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews for Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Read firsthand reviews and testimonials from guests who have stayed at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, providing insights into their experiences. Travellers have left 217 reviews of Heaven at Hard Rock Hotel Riviera Maya - Adults Only to date. Review data was last updated on 27 July 2026.
7.8
Good
217 verified ratings
Wonderful
128
Very good
41
Good
21
Okay
7
Fair
3
Mediocre
7
Poor
10
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Explore Puerto Aventuras

Heaven at Hard Rock Hotel Riviera Maya - Adults Only is located at Km. 72 Carretera Cancun-Tulum in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 27 July 2026.
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum

Most Popular Landmarks

  • Dolphinaris Park Riviera Maya0.9 km
  • Oasis Beach1.6 km
  • Puerto Aventuras Golf Club1.8 km
  • Dolphin Discovery1.8 km
  • Puerto Aventuras Marina1.9 km
  • CEDAM Museum1.9 km
  • Omni Beach2 km
  • Kantun Chi4.6 km
  • Cenote Azul4.7 km

FAQs when booking at Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. FAQs were last updated on 27 July 2026.

  • Is there a pool at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. Many people visiting Puerto Aventuras look for a hotel with a pool. Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Heaven at Hard Rock Hotel Riviera Maya - Adults Only phone number?

    If you have questions or concerns about your stay, call +52 984 875 1130 to talk to a Heaven at Hard Rock Hotel Riviera Maya - Adults Only front desk representative.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes. You should consider staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only if having access to a fitness centre on-site is important.

  • What is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Check-out should be before 12:00. For checking in at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras?

    $488 per night is the best price found recently for a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, with average deals around $640 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, there is a restaurant on-site at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras. There is also a bar and lounge area in the hotel.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. There is also an ironing board and iron in the accommodation.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only offer accessible rooms?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

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