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Crown Metropol Melbourne

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Crown Metropol Melbourne Hotel

Name: Crown Metropol Melbourne
Address: 8 Whiteman Street, Melbourne, Victoria, 3006, Australia
Telephone: +61 392 926 211
Price range: $288
Rating: 87

8 Whiteman Street 8 Whiteman Street, Melbourne, VIC 3006, Australia Show Map | Official Site

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8.7

Excellent from 4,597 reviews

About Crown Metropol Melbourne

This trendy hotel is situated in Southbank, and features an infinity pool, a private cinema and valet parking. It is close to Crown Casino and Entertainment Complex, dining options and shops.

Crown Metropol Melbourne has panoramic city views, plus a sun deck, an express check-in and check-out feature and a coffee bar. Staff are available 24 hours a day and can help with booking tours and tickets. It also has a fitness centre with a weight machine, free weights and a swimming pool.

All rooms have a modern décor, air-conditioning and an iPod docking station. They each offer a mini bar, slippers and tea and coffee making facilities.

A cooked breakfast is provided at Mr. Hive Kitchen & Bar and Bistro Guillaume every morning before guests venture off to explore the local area. Lunch is available at Conservatory and Nobu for guests enjoying the hotel and its facilities during the day. Guests can also order from the extensive drinks menu at 28 Skybar Lounge.

The hotel is close to Melbourne's well-known attractions, with Eureka Tower and Melbourne Aquarium just a 10-minute stroll away. Melbourne Convention and Exhibition Centre, the Arts Centre and Collins Street are also found within a 20-minute walk away.

Excellent 8.7

4,610 guest reviews

Hotel Features

Activities

Fitness centre, Casino, Bowling, Evening entertainment

Policy

Pets not allowed

Services

Business centre, Car hire, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Daily housekeeping, Fax/photocopying, Special diet menus (on request), Tour desk, Wake-up service, Contactless check-in/check-out, 24-hour security, Spa, Beauty salon, Babysitting/child care services (surcharge)

General

Disabled access, ATM on-site, Laundry facilities, Room service, Smoke alarms, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24-hour front desk, Night club, Designated smoking area, Storage available, Linens, Towels, Lift, Minibar, Iron and ironing board, Accessible by lift, Alarm clock, Bathtub, Body soap, Bottle of water, Breakfast in the room, Carpeted, City view, Cleaning products, Conditioner, Desk, Dining area, Dressing room, Electric kettle, Family rooms, Feather pillow, Fire extinguisher, Flat-screen TV, Free toiletries, Heated pool, Heating, Interconnected room(s) available, iPhone dock, Key card access, Newspapers, Non-feather pillow, Trouser press, Pool towels, Pool with a view, Private bathroom, Radio, Safety deposit box, Seating area, Secured parking, Shampoo, Shower, Shower cap, Slippers, Smoke alarm, Socket near the bed, Sofa, Tea/coffee maker, Telephone, Toilet, Toilet paper, Dustbins, TV, Upper floors accessible by lift, Valet parking, Walk-in shower, Wardrobe or closet, Wine glasses, Ironing service, Shops (on site), Bathrobe, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Property is cleaned by professional cleaning companies, Process in place to check health of guests, CCTV in common areas, CCTV outside property, Hand sanitiser in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitised, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Outdoor pool, Safe, Sauna, Parking (surcharge), Steam room

Internet

Wi-Fi, Internet (surcharge)

Check-in

From 02:00 PM

Check-out

Prior to 11:00 AM

Crown Metropol Melbourne reviews

Crown Metropol Melbourne

8.7

Excellent

from 4,610 reviews

Rating summary

Cleanliness 9.0
Comfort 8.9
Location 9.2
Services 8.8
Staff 8.8
Value for money 7.9

Recent reviews of Crown Metropol Melbourne

Anonymous

Young couples

Dec 2019

Verified Stay

very convenient everything in one place.

lovely place to stay. always stay here when in Melbourne. it has everything at your fingertips. clean comfy rooms although the beds could be softer.

10.0
jimmy.1937

Young couples

Aug 2019

Verified Stay

position good hotel service excellant

good area for city trips plenty of choice bars cafes restaurants

10.0
Tonygiaouris

Families with young children

May 2019

Verified Stay

Great customer service, very friendly awesome 3 stay there since hotel opened

liked everything about the place - just need too update tv .

10.0
Anonymous

Young couples

Apr 2019

Verified Stay

Very poor service

Absolute disgraceful service provided by the hotel manager and service staff. Was initially incorrectly told that our room was on a higher floor and then we discovered that the toiletries were not replenished. In addition to this we were advised that we would received complimentary champagne and chocolates to celebrate my wife's birthday which they forgot after being reminded on the day before our arrival. Then after complaining, they decide to give us a cheap bottle of sparkling wine and the housekeeper gave us a small complimentary hotel lollies and 2 Kit Kat bars. When speaking to the Manager, his excuse was because they were struggling to service the 400 guests that they have. What a joke for a supposedly 5 Star hotel! Better hotels available elsewhere!

6.6
Dominique A

Feb 2019

Verified Stay

Perfect Location For Tourist

The hotel is ideally arranged for seeing downtown Melbourne. The eateries and city are all inside simple strolling. The room was astounding- roomy, clean and not to specify the bed was greatly comfortable. Being able to walk from your room to all the civilities that Crown must offer, was exceptionally helpful. The Skybar on level 28 advertised extraordinary sees and a loose air. The overall feel of the whole hotel is sophisticated and comfortable, great value for money.

10.0
David

Young couples

Jan 2019

Verified Stay

Friendly staff great location.

Attended Melbourne for Xmas party venue, we spent some time shopping at nearby DFO and the lhotel was close to the xmas venue and the casino. Had a great breakfast good experience.

9.5
Anonymous

Young couples

Dec 2019

Verified Stay

Clean room in great location

Easy check in upon arrival, although a little confusion as to rewards on the Crown rewards card due to one card used to pay for the room and another to be used for incidentals. The sparkling wine was not in the room upon arrival and took several calls to reception to have it delivered. Valet parking is a god-send and all staff were friendly and courteous. The hotel is in a great location with trams outside the door which can take you into the CBD, and is also walking distance to Southbank promenade for restaurants and bars.

9.1
Anonymous

Young couples

Nov 2018

Verified Stay

ideal

central location to city. everything is at the doorstep

10.0
Trisha T

Sep 2018

Verified Stay

Modern Room At Good Price

I have decided to stay here when a lot of other hotels were more than $300 and this was around $250. The room is great, modern even though my room faces the car park. The bed is comfortable. Given it is part of the Casino complex it has tons of parking available. The food downstairs of the hotel is expensive so probably worth looking at eating a number of restaurants in the casino complex. A number of the restaurants are inside the casino, so probably no good for family with kids to stay there. Will definitely stay there again next time I stay in Melbourne CBD.

10.0
Anonymous

Families with young children

Aug 2018

Verified Stay

Convenient and fun

Great

9.3
Priscilla Sada

Jul 2018

Verified Stay

Simply Excellent

I stayed here for a couple of days with my boyfriend while celebrating our first anniversary. The customer service table treats you amazingly and you do not need to worry about security and transport to town. What i loved most is that the restaurant features several casino for game lovers. The hotel should however improve on email responses because my booking took long because they were not replying.

10.0
Anonymous

Families with young children

Apr 2018

Verified Stay

convenient and friendly

easy check in, rooms were great. clean and spacious.

9.5