The location is great, it is about 15 min walk to the main city center. They have parking which is very important, since you will be needed a place to park your rental and Queenstown is not very parking abundant. The owner of the lodge is friendly too, and will give you all the support you need for planning activities. You even get a bottle of milk when you check in. The best part however, is the view from the room. Lake Wakatipu is visible in all its glory. Their office hours are fixed and if you are coming in late or very early, then you may have to wait till the office opens. Other than that, it is perfect.