Grand Mercure Auckland

Grand Mercure Auckland

Hotel
 

8 Customs Street, Auckland, New Zealand

ExcellentBased on 500 reviews
8.6

$181

Cheapest rate

per night

Tue 24/5
Wed 25/5
...and more

Best Deals for Grand Mercure Auckland

This destination can have additional per person taxes which are excluded in the prices below

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Tue 24/5
Wed 25/5
Tue 24/5
Wed 25/5
...and more

Reviews for Grand Mercure Auckland

ExcellentBased on 500 reviews
8.6
Rating Summary
  • Cleanliness9.0
    9.0
  • Comfort8.8
    8.8
  • Facilities6.7
    6.7
  • Food8.5
    8.5
  • Location9.4
    9.4
  • Room quality8.5
    8.5
  • Services8.6
    8.6
  • Staff9.0
    9.0
  • Value for money7.8
    7.8
Who stays here?
  • Families with young children 
  • Families 
  • Mature couples 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Convenient, friendly and enjoyable

Anonymous

May 2017

hotelscombined
8.9
Convenient, friendly and enjoyable

Hotel location is great, close to everything. Service everywhere was very good. Staff very helpful. Room was a little small.

About Grand Mercure Auckland

This hotel is located in Auckland CBD, and offers meeting rooms, valet parking and an express check-in and check-out feature. It is 10 minutes on foot from Queen Street and Viaduct Basin, plus provide...

Good to know

Distance to city centre

0.1 km

Location rating

8.6

Nearest airport

Auckland Intl

Distance to airport

17.9 km

Policies

Check-in

14:00

Check-out

11:00

Internet

Free Wi-Fi

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+64 9377 8920

Amenities at Grand Mercure Auckland

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

General

  • Computer use available
  • Electric kettle
  • Radio
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Linens
  • Towels
  • Safety deposit box
  • Cribs available
  • Sea view
  • Seating area
  • Laundry facilities
  • Lift
  • Ironing service
  • Flat-screen TV
  • Minibar
  • Free toiletries
  • Shampoo
  • Room service
  • Heating
  • Shower
  • Iron and ironing board
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Enhanced cleaning
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Parking
  • Body soap
  • Hairdryer
  • Breakfast in the room
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tea/coffee maker
  • Cable or satellite TV
  • Telephone
  • Use of cleaning chemicals that are effective against coronavirus
  • Kettle
  • Carpeted
  • Air-conditioned
  • Refrigerator
  • Toilet
  • Guest accommodation is disinfected between stays
  • Toilet paper
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Safe
  • City view
  • Delivered food is securely covered
  • Dustbins
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Coffee machine
  • TV
  • Conditioner
  • Staff follow all safety protocols as directed by local authorities
  • Valet parking
  • Disinfection of high-touch surfaces
  • Desk
  • Coffee shop
  • Private bathroom
  • Walk-in shower
  • 24-hour front desk
  • Storage available
  • Private parking

Activities

  • Library
  • Eco tourism
  • Casino
  • Fitness centre
  • Pay-per-view channels

Services

  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Face masks for guests available

Photos of Grand Mercure Auckland

Where is Grand Mercure Auckland

Most popular landmarks

Skycity Auckland0.6 km
Viaduct Harbour0.7 km
Eden Park Stadium3.9 km
Auckland Zoo4.7 km

Getting Around

Auckland Queen St and Fort0.1 km
Auckland 175 Queen St0.4 km
Auckland 237 Queen St.0.6 km
Auckland Sky City0.7 km
Auckland Wellesley St West/Nelson St0.9 km
Auckland 305 Queen St1.0 km

FAQs when booking at Grand Mercure Auckland

  • How close is Grand Mercure Auckland to the nearest airport, Auckland Intl?

    At just 17.9 km apart, the expected drive time from the nearest airport, Auckland Intl, to Grand Mercure Auckland is 22min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Auckland Intl to Grand Mercure Auckland?

    Grand Mercure Auckland has parking for hotel guests so for most visitors spending time in Auckland, hiring a car for around $111/day may be the best option. This will enable you to get to and from Auckland Intl, and also give you the flexibility to get around the area. One of the more popular options today is to take a taxi or ridesharing service directly from Auckland Intl to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • What is the Grand Mercure Auckland phone number?

    If you have questions or concerns about your stay, call +64 9377 8920 to talk to a Grand Mercure Auckland front desk representative.

  • Does Grand Mercure Auckland have Wi-Fi available?

    Yes, Grand Mercure Auckland has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Grand Mercure Auckland?

    Yes, there is a gym available to Grand Mercure Auckland guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Grand Mercure Auckland?

    The standard check-out time at Grand Mercure Auckland is 11:00. Guests can usually check-in from 14:00. Special arrangements may be available if discussed with the front desk.

  • Is there a restaurant at Grand Mercure Auckland?

    There is a restaurant located in Grand Mercure Auckland. Please contact them for kitchen hours. There is also a bar and lounge area in the hotel.

  • Does Grand Mercure Auckland have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Grand Mercure Auckland. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • How far is Grand Mercure Auckland from Sky Tower?

    Sky Tower in Auckland, New Zealand is 1.0 km away from Grand Mercure Auckland.

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